Featured Stories

New Trends in Water Restoration

If any of you were following the series of articles I wrote in this column for over a year, you may have noticed that things have changed a little...no, a whole lot!
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Protecting IICRC Certified Cleaners & Restorers

With the newly implanted changes the IICRC has made to its Certified Firm Program, the organization hopes to reduce the abuse present in the program.
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Editorial Comment: New Year, New Look, New Attitude

You’ve probably noticed a difference in style between the one you’re reading now and the December 2000 issue. Let me be the first to welcome you to ICS’ new look.
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How Did You Get Started in the Cleaning Business?

As a new columnist to ICS, Bob Merkt shares his background, experiences, vision for the hard floor maintenance technician, and his love for the industry.
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Q&A Sessions Bring Home the Message to Cleaning Professionals

Additional hands-on time may be what your carpet cleaning trainees ask for, but what they really want is more time in the question-and-answer session that follows.
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The Hazards of Cleaning Bloodborne Pathogens

Penalties and fines may be the least of your worries if you are called into a job that involves cleaning up a crime or accident scene. Arm yourself and your crew with the required education and proper equipment to protect your health.
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Communication: The First Step to Understanding

There is always two parts of communication, transmission and reception. If one and/or the other are not clear, miscommunication is the result. In hard floor maintenance management, this can end up in disaster that may ultimately cost in terms of time, money, damage or accident.
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Designing a Maintenance Program For Your Commercial Marble & Stone Floors

A good maintenance program starts with proper identification. A complete understanding of your particular stone’s characteristics is an absolute must for designing a maintenance program.
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Team Cleaning in a Healthcare Setting

Team cleaning is a flexible, efficient and cost-effective cleaning system that has been successful in office buildings, school districts and other commercial environments.
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Planned Maintenance Strategy Saves Department Store Costs, Keeps Carpet Beautiful

“Clean stores attract customers” has become a working mantra for maintenance managers at Belk Department Stores. In their experience, carpet appearance is one of the most important aspects of store maintenance.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


For this month's podcast, John Braun is joined by a special guest - Doyle Bloss, HydraMaster Marketing/Brand Manager - for an in-depth discussion on what it takes to really make a profit in the cleaning industry. Braun and Bloss crunch the numbers, offer advice and explain how to find the potential in your market in this special extended episode of The Hitman Advertising Show.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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