Featured Stories

Preconditioning Your Cleaning Client

By Tom Hill
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As a professional cleaning or restoration specialist, everything you do must point toward one of these two primary goals—Making a Profit and Staying in Business.
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How Increased Airflow & Low Moisture Lead to Cleaner Carpets

By Bob Wittkamp
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Getting freshly cleaned carpets dry should not be a problem if you pay attention to several factors, including the amount of moisture left behind, additional extraction passes or by using low moisture cleaning methods.
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A New Beginning

By Lee Zimmerman
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Newly appointed IICRC President Lee Zimmerman introduces himself to the masses.
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Editorial Comment: SummerFest 2000

By Arpi Nalbandian
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Carpet cleaners from all corners of the United States and Canada gathered in Atlanta, Sept. 29-Oct. 1, for SummerFest 2000.
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‘Soft’ Contents Restoration: Pillows

By Jeff Bishop
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Taking the proper steps when restoring bed pillows following smoke or fire damage yield excellent results—often a brand new pillow.
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Preventing Property Damage Before it Happens

By Stanley Quentin Hulin
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Without a good property damage prevention program and awareness, your chances for success in hard floor maintenance are decreased. By conducting pre-inspections, profits can be applied to the bottom line and not to repairs.
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Reducing Mineral Content in Water Increases Cleaning Results

By Joe Domin
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Used properly, water-softening units increase productivity and carpet cleaning results, while decreasing downtime.
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Refocus on Your Business Plan and Regain Sight of Your Goals

By Tom Hill
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A properly executed and well-thought out business plan is an important part of your carpet cleaning business. However, without dedicated focus and attention, the slightest distraction can make a good plan fail.
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Letters to the Editor: August ICS

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A cleaner sounds off about Bob Wittkamp's August 2000 column...
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‘Scents’ory Perceptions: Do You Deodorize or Reodorize?

By Bob Wittkamp
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-- If it smells clean, then it must be clean. This is the perception many carpet-cleaning clients have when it comes to clean carpets. You make the call—do carpet cleaners deodorize or reodorize with the use of scents in formulations?
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Multimedia

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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Don't underestimate the value of a good Internet marketing plan. In fact, if you do this right, it's not uncommon to see ROI along the lines of 30-to-1. Here's a look at 27 free and low-cost tips that you can begin implementing within your cleaning business today to drive more business.
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ICS Cleaning Specialist Magazine

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2014 August

The August issue of ICS features stories on carpet mold, good training, marketing for cleaners, traffic lane cleaning, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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