Featured Stories

Restoring Tapestries and Fabric Wall Hangings

By Jeff Bishop
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Restoring wall art, or tapestries, could be tricky, not to mention expensive, if the correct procedures aren’t followed for complete restoration.
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Protectors: Is There Beauty in Their Protection, or Protection in Their Beauty?

By Joe Domin
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Understanding the properties, usage and characteristics of carpet and upholstery protectors, especially fluorocarbon resins, plays a large role in delivering better service to your customers and to your own safety.
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The Changing of the Guard

By Stanley Quentin Hulin
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In his final article for ICS, long-time columnist Stanley Quentin Hulin pays homage to all hard floor maintenance professionals.
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Open Communications

By Lee Zimmerman
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Last month, I briefly discussed the IICRC Board of Directors. This time, I would like to talk about the board in more detail.
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Letters to the Editor: The Cotton Wet Mop

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I was made aware of an article that was published in your September issue of ICS Cleaning Specialist by a mop manufacturer in the industry. He was concerned with some of the points made in the article and how they were at odds with industry norms.
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Business Training Tips 2000

By Lee Pemberton
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The skills that make you successful in your business are the same as those used in establishing a successful training format for your employees!
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Preconditioning Your Cleaning Client

By Tom Hill
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As a professional cleaning or restoration specialist, everything you do must point toward one of these two primary goals—Making a Profit and Staying in Business.
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How Increased Airflow & Low Moisture Lead to Cleaner Carpets

By Bob Wittkamp
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Getting freshly cleaned carpets dry should not be a problem if you pay attention to several factors, including the amount of moisture left behind, additional extraction passes or by using low moisture cleaning methods.
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A New Beginning

By Lee Zimmerman
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Newly appointed IICRC President Lee Zimmerman introduces himself to the masses.
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Editorial Comment: SummerFest 2000

By Arpi Nalbandian
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Carpet cleaners from all corners of the United States and Canada gathered in Atlanta, Sept. 29-Oct. 1, for SummerFest 2000.
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Multimedia

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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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