Featured Stories

Avoiding the “Crash and Burn” Phenomenon! – Part II

By Steve Toburen
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“Maybe we’ll live and learn. Maybe we’ll crash and burn.” – John Legend 


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Previewing the 2014 Experience Conference and Trade Show

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Just as last April’s Experience Conference and Exhibition shifted locations for its 2014 event, the fall Experience Convention and Trade Show will also have a new location. 


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Stain Removal: Simplified, Not Mystified

By Gordon Hanks
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In my early certification training classes I was taught that if I first applied a VDS to an unknown stain and then followed that up with a NVDS if it responded but needed more oomph, but then had to rinse again with a VDS.


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Rayon: A Rug Specialist’s Challenge

By Aaron Groseclose
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Designers have embraced the silk-like look of rayon for garments, upholstery fabrics and area rugs. But rayon rugs present many challenges for rug cleaners, as this fiber doesn’t hold up to foot traffic and consumer do-it-yourself spotting/cleaning.


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Avoiding the “Crash and Burn” Phenomenon! – Part I

“We lose money on every sale but we make up for it in increased volume!” – Anonymous
By Steve Toburen
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So hopefully by now you are busy, busy, busy with spring cleaning! And yet many carpet cleaners still crash and burn financially and/or emotionally even though they are booked solid for days ahead!


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Being a Phenomenally Successful Person: Level 2 - Are You Willing to Change?

By Howard Partridge
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The first level is being aware of what you are thinking and doing. Level 2 is being willing to change.


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Mold Remediation – Know the Basics First

By Gary Loiben
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Mold remediation can be a lucrative add-on business for restoration companies, but the inherent hazards and requirements warrant careful adherence to industry standards for both the process and products used.


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Should a Carpet Cleaner Advertise on Craigslist?

By John Braun
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Craigslist is booming with listings from carpet cleaners. Since Craigslist is a free media to put out your cleaning company’s message, many cleaners take advantage of the offering.


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What’s the Best Vacuum Cleaner?

By Jeff Bishop
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What’s the best vacuum cleaner?” I get that question all the time, from homeowners mostly.


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The “Greening” of Carpet Cleaning

By Stephen Ashkin
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While green cleaning has now essentially become the “norm” when it comes to professional cleaning in much of the jansan industry, that has not necessarily been the case for professional carpet cleaners.


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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

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