Featured Stories

The Industry Innovators

We profiled Kurt Bolden, Jeremy Reets, Keith Studebaker and Cliff Monson for a look at how some of today’s most popular cleaning and restoration products came to fruition.
August 6, 2013

When we were putting together the ICS 50th anniversary issue last February (www.icsmag.com/50), I remember speaking with Claude Blackburn about his early days in the industry.


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Get Smart

You absolutely need to know what you are doing for production efficiency which translates into profit!
August 6, 2013

I was a real dummy back in the Dark Ages (1969) when I started my first cleaning business!


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Executive Perspective: Addressing Industry Challenges

What is the biggest challenge or some of the biggest challenges facing the industry today and what are you doing about them?”
August 6, 2013

Every industry has its challenges, and when we were putting together this “People and Perspectives”-themed issue, we wanted to highlight some of issues that are particularly relevant to the cleaning and restoration industry.


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Are You in the Know? Examining Industry Training Programs

Here’s an overview of four of the biggest training programs in the industry, told from the perspectives of the people who have attended the courses and seen their businesses benefit accordingly
August 6, 2013

You might have heard the quote, “Those who can’t do, teach.” That’s hardly the case in the cleaning and restoration industry.


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5 Marketing Strategies You Should be Doing (But Probably Aren’t)

The key is to have your hand in more than one strategy and not put all your marketing “eggs” in one basket.
August 6, 2013

There are five key marketing strategies you should strongly consider doing in your cleaning business.


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Women in Cleaning and Restoration

This feature will highlight several of these women who are – and are continuing – to shape the industry as we know it.
August 6, 2013

Traditionally in the carpet cleaning industry, it’s the women who are the target customers, not the owners, cleaners and educators. But women are playing a more prominent role today than ever before in the cleaning and restoration sectors.


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The 2013 ICS Market Trends Study

We targeted 5,780 active, qualified ICS Cleaning Specialist subscribers in order to gauge current and future usage and purchasing trends of carpet cleaning and restoration chemicals and more
August 6, 2013

Are you curious about today’s equipment and services trends in the cleaning and restoration industry? You’ve come to the right place.


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Creating Positive Experiences: It’s the Little Things that Make a Big Difference

Once you are on the job, you have the opportunity to really show that you care
July 11, 2013

Have you ever taken a call from a perspective customer where they ask you a question and before you know it you are saying words like extraction, surfactant, truckmount, encapsulation, or (heaven forbid) deflocculation?


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How Do You Diversify? A Look at Some Highly-Effective Add-Ons

Deck cleaning, leather cleaning/repair and wood floor cleaning...
June 17, 2013

Haugland Bros. Carpet and Wood Care (Naperville, IL) can do two things for your deck: protect your investment in wood and transform an ugly, dirty deck into a neighborhood masterpiece.


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Rug Repair: How to Deal with Worn Fringes

Customers are often very concerned about fringe appearance, as they want them white and clean
June 17, 2013

Rugs are, to a great extent, fashion. The current trend is away from fringe. However, the majority of rugs coming into wash plants have fringe.


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Multimedia

Videos

Image Galleries

The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.

THE MAGAZINE

ICS Cleaning Specialist Magazine

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2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

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