- THE MAGAZINE
One of the biggest questions I get from cleaners is, “What is the best way to send postcards?”
Last month I shared my definition of leadership: Effectively communicating your vision, mission and purpose. Today, I’d like to share what I mean by vision.
You can make more per hour preserving hardwood floors than you can cleaning carpet.
E-mail marketing is not only cheap, but it’s effective. E-mail newsletters are something all cleaning companies should be doing. I’ll show you how to properly set up and use e-mail newsletters in your cleaning business.
So can you develop great, drama-free employees so you can find and enjoy this elusive personal freedom? My answer is a resounding “yes,” if you have the right concepts, tools and the fire in the belly to break free!
John Maxwell, the world’s No. 1 leadership expert, says that everything rises and falls on leadership. If that’s true, shouldn’t we learn more about it?
Carpet fiber identification is a vital step in the cleaning process. Proper identification will tell the professional cleaning technician exactly which carpet fiber he or she will be working with, and which methods, procedures and cleaning solutions will be safe to use.
What does it mean to “provide great service?” When you think about companies that provide you with great service, what exactly are they doing that makes you feel this way?
If you’re looking to get serious with rug washing, what do you really need to have on hand and what do you really need to know?