Featured Stories

High-Pressure Extraction Tools – Are They in Your Cleaning Arsenal?

The hard surface flooring industry and the carpet cleaning industry have been polar opposites for decades
By Stanley Quentin Hulin
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Floor maintenance technician? Carpet cleaner? Pressurized hard surface extraction tools cover both vocations.


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Polishing Concrete: Finding the Right Equipment for Your Job

The process of polishing concrete consists of three consecutive categories: grinding, honing and polishing
By Jim Cuviello
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Polishing concrete is an increasingly requested procedure, and as with any other new add-on, there are many elements that must be considered before simply jumping into the business.


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Bio-Hazard/Trauma Cleaning: On the Job with Dan Bowen

A lack of proper training and certification, Bowen says, is one of the biggest problems with the field as it is today
By Eric Fish
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Like so many others today that are involved in bio-hazard, trauma and crime scene cleaning, there’s a personal tragedy that ignited Dan Bowen’s interest and involvement in the field.


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Balance Your Company Portfolio by Diversifying into Carpet Repair

Carpet repair as a service can also open many doors for your other services and play a major role in your marketing program
By Barry Costa
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Do you have a “balanced portfolio?” I’m not talking about a financial portfolio, but how about a balanced business portfolio?


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Diversifying Your Employee Reward/Recognition Systems

As we grew into a diversified operation I found quality employees to perform these varied services
By Steve Toburen
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So this ICS issue has all sorts of intriguing ways to diversify your company. Great! The more niche services you can offer the better! Here’s why…


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How to Market Additional Services

Most marketing experts will agree that the people you've already done business with are the best people to attempt to get business from again
By John Braun
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Marketing additional services in your cleaning business is a wise decision. It takes more than buying the right equipment and getting the proper training for the service.


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Truckmounts: The Key Cog to Many Add-On Services

Carpet Tech has grown and expanded as the technology in the industry has evolved
By Eric Fish
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Carpet Tech has a lot in its arsenal of service offerings. The one thing that most of the company’s add-ons have in common is that they rely on arguably the piece of equipment that’s most synonymous with the cleaning industry – the truckmount.


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How to Deal with Heavy Traffic Lanes

How do we successfully deal with traffic lanes?
By Gordon Hanks
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When you walk through the front entrance of your commercial carpet cleaning account, it is often easy to locate the busiest areas by following the trail of asphalt tracked in from the parking lot on matted carpet that is already heavily impacted with soil.


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Rug Repair Part I: An Introduction to Rug Conservation, Restoration and Repair

Rug repair is a craft requiring knowledge and skill.
By Aaron Groseclose
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Why offer rug repair? Being a full service rug cleaning and restoration facility sets you apart from most carpet cleaners that also offer rug cleaning.


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Recognize, Reward… Then Relax!

So how do you break free from being an owner/operator and morph your company into critical mass?
By Steve Toburen
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Sooner or later, you will want to add employees to your growing cleaning or restoration business. It may be something so simple (and yes, sad) as an aging body crying out for relief.


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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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