Web Exclusive Stories

Ask Steve: When Does it Make Sense to Merge with a Competitor?

Once in a very great while a business partnership is like a great marriage or a fine wine - it just gets better with age.


Read More

Ask Steve: What Alternatives Are There to Forwarding Calls to My Cell?

You don't want to pass on potential work, but is forwarding calls to your cell phone the best?


Read More

Carpet Cleaning at 58 Below Zero

For Mark Pfeifer and Brothers in Grime, cold weather carpet cleaning isn’t just an occasional challenge, but a way of life.

While most of the United States is just now getting their first real taste of winter, Mark Pfeifer, Brothers and Grime Cleaning and Restoration, has been cleaning in cold weather since September.


Read More

Ask Steve: Should I be Focusing More on Commercial Work?

 We found a more or less equal mix was important to our success, especially in the small market area we worked in.  


Read More

Make a First Impression Last

You only get one chance to make a first impression, so you want it to be a good one.

 Wherever they go and whomever they meet, employees are walking billboards for their companies.  


Read More

Ask Steve: What’s the Best Way to Price Motel Rooms?

Even more importantly with motels, you must get the logistics of the job down to make a profit. 


Read More

Ask Steve: How Can I Get Commercial Prospects to Sign More Contracts?

One of my favorite sayings is, “The hardest door to make it through is your own!”


Read More

Ask Steve: What Are Your Thoughts on Offering Pre-Vacuuming Discounts?

In my business, we made pre-vacuuming requests a part of the job.


Read More

Last Minute Holiday Marketing Ideas

People want and need cleaning before the holidays.

If you waited until the last minute to plan your holiday marketing, don't worry. 


Read More

Ask Steve: How Can I Avoid Carbon Monoxide Poisoning?

Sadly, every year cleaners stupidly suffer unneeded deaths just out of ignorance and/or carelessness.  


Read More

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive

THE ICS STORE

FinalCover.gif
The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.png

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view