Web Exclusive Stories

Ask Steve: When Does it Make Sense to Merge with a Competitor?

Once in a very great while a business partnership is like a great marriage or a fine wine - it just gets better with age.

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Ask Steve: What Alternatives Are There to Forwarding Calls to My Cell?

You don't want to pass on potential work, but is forwarding calls to your cell phone the best?

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Carpet Cleaning at 58 Below Zero

For Mark Pfeifer and Brothers in Grime, cold weather carpet cleaning isn’t just an occasional challenge, but a way of life.

While most of the United States is just now getting their first real taste of winter, Mark Pfeifer, Brothers and Grime Cleaning and Restoration, has been cleaning in cold weather since September.

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Ask Steve: Should I be Focusing More on Commercial Work?

 We found a more or less equal mix was important to our success, especially in the small market area we worked in.  

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Make a First Impression Last

You only get one chance to make a first impression, so you want it to be a good one.

 Wherever they go and whomever they meet, employees are walking billboards for their companies.  

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Ask Steve: What’s the Best Way to Price Motel Rooms?

Even more importantly with motels, you must get the logistics of the job down to make a profit. 

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Ask Steve: How Can I Get Commercial Prospects to Sign More Contracts?

One of my favorite sayings is, “The hardest door to make it through is your own!”

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Ask Steve: What Are Your Thoughts on Offering Pre-Vacuuming Discounts?

In my business, we made pre-vacuuming requests a part of the job.

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Last Minute Holiday Marketing Ideas

People want and need cleaning before the holidays.

If you waited until the last minute to plan your holiday marketing, don't worry. 

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Ask Steve: How Can I Avoid Carbon Monoxide Poisoning?

Sadly, every year cleaners stupidly suffer unneeded deaths just out of ignorance and/or carelessness.  

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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.


While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
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ICS Cleaning Specialist Magazine


2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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