Last time we discussed general principles of rug repair and how to get started. So if you are reading this, it is a sign you want to be a “rug fixer.”

I faced the same problem in my 16 employee, multi-truck company.

Welcome to the third episode of Phenomenal Leadership Systems.

Big or small, with some adjustments either way, can give you a great life.

Should you offer credit card payment?

When you walk through the front entrance of your commercial carpet cleaning account, it is often easy to locate the busiest areas by following the trail of asphalt tracked in from the parking lot on matted carpet that is already heavily impacted with soil.

As someone who is active in the industry and yet still goes out on water damage jobs, I am constantly amazed at the quality of work in our industry.

Cleaning specialists in the United States have work to do in 2013 if they are going to stay compliant with OSHA’s changes to the Hazard Communication Standard (HazCom or HCS).

I define an “expert” as one who masters the details of her or his profession. And part of that expertise includes keeping up with changes in their industry. 

A pricey condominium in a Chicago high-rise was proving to be a very hard sale. The property had been on the market for over six months—a long time even considering the tough real estate market. The real estate agent decided it was time to have a “heart-to-heart” conversation with the frustrated seller, an older gentleman who had lived in the unit for more than a decade.