Cleaning & Restoration Tools and Gadgets

The Industry Innovators

We profiled Kurt Bolden, Jeremy Reets, Keith Studebaker and Cliff Monson for a look at how some of today’s most popular cleaning and restoration products came to fruition.
By Eric Fish
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When we were putting together the ICS 50th anniversary issue last February (www.icsmag.com/50), I remember speaking with Claude Blackburn about his early days in the industry.


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Creating Positive Experiences: It’s the Little Things that Make a Big Difference

Once you are on the job, you have the opportunity to really show that you care
By Gordon Hanks
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Have you ever taken a call from a perspective customer where they ask you a question and before you know it you are saying words like extraction, surfactant, truckmount, encapsulation, or (heaven forbid) deflocculation?


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How Do You Diversify? A Look at Some Highly-Effective Add-Ons

Deck cleaning, leather cleaning/repair and wood floor cleaning...
By Eric Fish
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Haugland Bros. Carpet and Wood Care (Naperville, IL) can do two things for your deck: protect your investment in wood and transform an ugly, dirty deck into a neighborhood masterpiece.


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High-Pressure Extraction Tools – Are They in Your Cleaning Arsenal?

The hard surface flooring industry and the carpet cleaning industry have been polar opposites for decades
By Stanley Quentin Hulin
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Floor maintenance technician? Carpet cleaner? Pressurized hard surface extraction tools cover both vocations.


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Truckmounts: The Key Cog to Many Add-On Services

Carpet Tech has grown and expanded as the technology in the industry has evolved
By Eric Fish
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Carpet Tech has a lot in its arsenal of service offerings. The one thing that most of the company’s add-ons have in common is that they rely on arguably the piece of equipment that’s most synonymous with the cleaning industry – the truckmount.


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You’ve Gotta Be Clean to Get Clean

If you want to give your customer the best service possible, there are many simple things you can do to make the experience unforgettable.
By Gordon Hanks
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Experience tells me that our customers appreciate and actually expect us to look clean and smell clean when we enter their property to perform our work.


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How to Deal with Heavy Traffic Lanes

How do we successfully deal with traffic lanes?
By Gordon Hanks
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When you walk through the front entrance of your commercial carpet cleaning account, it is often easy to locate the busiest areas by following the trail of asphalt tracked in from the parking lot on matted carpet that is already heavily impacted with soil.


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Cleaning, Preserving and Protecting Hardwood Floors: An Ace-in-the-Hole Add-On

Preserving hardwood floors is simple and safe enough that with the right equipment, we could train the homeowner to do his/her own.
By Gordon Hanks
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You can make more per hour preserving hardwood floors than you can cleaning carpet.


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Gadgets Over The Ages

By Gordon Hanks
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Rob’s “super sucker” had just a little more power compared to me spitting and a little more vacuum then I could suck through a straw.


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A Look at the Latest Tools for Wall and Cavity Drying

By Gordon Hanks
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In the early days of my carpet cleaning career, responding to a call for water damage restoration meant we would extract water from the carpet and perhaps place one or two air movers blowing under the carpet.


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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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