I faced the same problem in my 16 employee, multi-truck company.

Welcome to the third episode of Phenomenal Leadership Systems.

Big or small, with some adjustments either way, can give you a great life.

Should you offer credit card payment?

Sooner or later, you will want to add employees to your growing cleaning or restoration business. It may be something so simple (and yes, sad) as an aging body crying out for relief.

Last month I shared my definition of leadership: Effectively communicating your vision, mission and purpose. Today, I’d like to share what I mean by vision.

Cleaning specialists in the United States have work to do in 2013 if they are going to stay compliant with OSHA’s changes to the Hazard Communication Standard (HazCom or HCS).

So can you develop great, drama-free employees so you can find and enjoy this elusive personal freedom? My answer is a resounding “yes,” if you have the right concepts, tools and the fire in the belly to break free!

John Maxwell, the world’s No. 1 leadership expert, says that everything rises and falls on leadership. If that’s true, shouldn’t we learn more about it?

What does it mean to “provide great service?” When you think about companies that provide you with great service, what exactly are they doing that makes you feel this way?