Carpet Cleaning Business Management

“Playing the Field” with Employees

“Flirting is the gentle art of making a man feel pleased with himself.” –Helen Rowland

I hear it all the time. “Steve, my body is getting tired.” And then very hesitantly, “I’m finally thinking about hiring an employee…” Yep, this hardworking solo cleaner is quite correctly scared to death!


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What Makes for Good Training?

We posed the question to two professionals in the industry – here’s a look at training, from their perspective, that work best for their respective businesses.

When it comes to cleaning and restoration, proper education is a must.


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Being a Phenomenally Successful Person: Level 4 – Commitment

A man wearing orange pants and pink socks stood on a chair and asked the small audience at a mastermind I was attending, “Are you just interested in reaching your goals or are you committed to reaching them?”


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Avoiding the “Crash and Burn” Phenomenon! – Part III

“Maybe we’ll live and learn. Maybe we’ll crash and burn.” – John Legend

Failing is never fun. And it is just so tragic to see a hard-working carpet cleaner “crash and burn.” The financial (and emotional) shrapnel of a business imploding can destroy all involved, especially the family.


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Level 3 of Being Phenomenal Successful Person – Controlled Attention

Over the last two months I shared the first two levels of “The 5 Levels of Being Phenomenal.” We’ve covered Level 1, “Self Awareness,” and Level 2, “Willingness to Change.”


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Avoiding the “Crash and Burn” Phenomenon! – Part II

“Maybe we’ll live and learn. Maybe we’ll crash and burn.” – John Legend 


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Avoiding the “Crash and Burn” Phenomenon! – Part I

“We lose money on every sale but we make up for it in increased volume!” – Anonymous

So hopefully by now you are busy, busy, busy with spring cleaning! And yet many carpet cleaners still crash and burn financially and/or emotionally even though they are booked solid for days ahead!


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Being a Phenomenally Successful Person: Level 2 - Are You Willing to Change?

The first level is being aware of what you are thinking and doing. Level 2 is being willing to change.


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Will You Grab Your “Golden Opportunity?”

“I think everyone is an opportunist if they have an opportunity.” – Katharine Hepburn

You love carpet cleaning. I did too. So I’m happy for both of us!


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Being a Phenomenally Successful Person: Level 1 - Self-Awareness

In the January/February issue of ICS, I shared the “5 Levels of Becoming a Phenomenally Successful Person.” To briefly review, you were created to be phenomenal.


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Multimedia

Videos

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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
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ICS Cleaning Specialist Magazine

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2015 Jan/Feb

The Jan/Feb ICS issue features content on cleaning services during the winter time, commercial cleaning, rug cleaning, new with rugs, marketing for restoration and new products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

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