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- Ask Steve: I’m 44 and Still the Owner-Operator – What Should I do?

In-Between - Ask Steve: I’m 44 and Still the Owner-Operator – What Should I do?

- Ask Steve: What Should I Do When a Competitor Undercuts My Prices?

The real moral of this story, don't put all your eggs in one basket! - Ask Steve: What Should I Do When a Competitor Undercuts My Prices?

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How to Create Record Sales and Profits: Part III

January 8, 2013

By Howard Partridge

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A Tribute to American Legend Zig Ziglar (1926 -2012)

Thinking About “Diving In” to Water Damage? Here’s What You Should Know

December 3, 2012

By Steve Toburen

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Combining residential carpet and upholstery cleaning, contract commercial cleaning and restoration gave me a three-legged stool with each “leg” supporting the others.

The Importance of Working on Your Business

December 3, 2012

By Marcus Taylor

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Do you ever feel bogged down with your work? Are you doing the work of several people and finding this workload to be not as glamorous as you envisioned when you started the business?

How to Create Record Sales and Profits: Part II

December 3, 2012

By Howard Partridge

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In last month’s article, I asked these questions: Why is it that some companies are having record sales and profits while others are struggling? Why does one person in a community thrive, while the next in the same community barely survives? Why does this happen when they both have access to the same resources and opportunities?

Talking Add-Ons: Which Are Right for Your Carpet Cleaning Business?

November 27, 2012

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In this ever-competitive world, we’re all looking for ways to stay ahead of our competition and, ideally, increase profits in the meantime.

How to Create Record Sales and Profits: Part I

November 1, 2012

By Howard Partridge

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Why is it that some companies are having record sales and profits while others are struggling? Why does one person in a community thrive, while the next in the same community barely survive? Why does this happen when they both have access to the same resources and opportunities?

How to Avoid Negative Moments of Truth

November 1, 2012

By Steve Toburen

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All truly successful cleaners recognize that their “desired end product” has little to do with cleaning! So what should your desired end product goal be? Creating a customer cheerleader!

How an Office Assistant Can Benefit You (And Your Business)

November 1, 2012

By Mike Brummett

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About two years ago, I decided to avail myself of the services of a business coach. I figured after 30 years in business that I had probably done as many things the wrong way as anyone could. Maybe it was time to start trying someone else’s ideas?

Cleaning for Safety and Health

November 1, 2012

By Jeff Bishop

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Question: If you invited a cleaning firm into your home and paid them to clean interior decor fabrics, would you expect them to clean strictly for appearance, or should the safety and health of your family be the primary concern?