Carpet Cleaning Business Management

Are You in the Know? Examining Industry Training Programs

Here’s an overview of four of the biggest training programs in the industry, told from the perspectives of the people who have attended the courses and seen their businesses benefit accordingly

You might have heard the quote, “Those who can’t do, teach.” That’s hardly the case in the cleaning and restoration industry.


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The 2013 ICS Market Trends Study

We targeted 5,780 active, qualified ICS Cleaning Specialist subscribers in order to gauge current and future usage and purchasing trends of carpet cleaning and restoration chemicals and more

Are you curious about today’s equipment and services trends in the cleaning and restoration industry? You’ve come to the right place.


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Diversification: Are You in the “Yes” Business?

Marketing yourself has as much to do with what you can do for your customers while you’re at their location - or through special requests - as it does with advertising your services

Every time you can say “yes” to a customer’s requests for additional services, you increase your profit potential and reinforce a relationship that virtually guarantees repeat business, because you become more valuable to them. 


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No Team, No Dream

Remember, the one and only reason your business exists is to be a vehicle to help you achieve your life goals

About 29 years ago, I married into an Italian family from New Jersey. Being from Alabama myself, I didn’t realize that when you marry into an Italian family, instead of getting wedding presents, you get cash!  


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Diversifying Your Employee Reward/Recognition Systems

As we grew into a diversified operation I found quality employees to perform these varied services

So this ICS issue has all sorts of intriguing ways to diversify your company. Great! The more niche services you can offer the better! Here’s why…


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How to Hold Phenomenal “Meetings” in Your Cleaning Business

I hate meetings. I’m not sure why, but meetings feel like one of those old vinyl records that all of a sudden goes into slow motion.


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A Phenomenal Leader is…

In this installment, I’d like to explore the qualities of a leader

Welcome to the third episode of Phenomenal Leadership Systems.


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Recognize, Reward… Then Relax!

So how do you break free from being an owner/operator and morph your company into critical mass?

Sooner or later, you will want to add employees to your growing cleaning or restoration business. It may be something so simple (and yes, sad) as an aging body crying out for relief.


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The Definition of Leadership

There can only be one vision.

Last month I shared my definition of leadership: Effectively communicating your vision, mission and purpose. Today, I’d like to share what I mean by vision.


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5 Keys to Complying with OSHA’s New HazCom Standard

For carpet cleaners and restoration companies, there is still time to get ahead of the compliance curve

Cleaning specialists in the United States have work to do in 2013 if they are going to stay compliant with OSHA’s changes to the Hazard Communication Standard (HazCom or HCS).


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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
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ICS Cleaning Specialist Magazine

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2015 Jan/Feb

The Jan/Feb ICS issue features content on cleaning services during the winter time, commercial cleaning, rug cleaning, new with rugs, marketing for restoration and new products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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