- THE MAGAZINE
Investing your time for maximum return is very important. In fact, at no time in your business will your time be more important right now than during your start-up phase.
We used to putz around with selling spotter kits, groomers, entrance mats, vacuum cleaners, (and bags for them) plus furnace filters, etc.
A saying we use a lot in SFS, Questioning, is "Always run your business based on the emotions of the customer but never make business decisions emotionally."
This up and down lifestyle adds enormous stress.
I was a real dummy back in the Dark Ages (1969) when I started my first cleaning business!
Every industry has its challenges, and when we were putting together this “People and Perspectives”-themed issue, we wanted to highlight some of issues that are particularly relevant to the cleaning and restoration industry.
You might have heard the quote, “Those who can’t do, teach.” That’s hardly the case in the cleaning and restoration industry.
Are you curious about today’s equipment and services trends in the cleaning and restoration industry? You’ve come to the right place.
Every time you can say “yes” to a customer’s requests for additional services, you increase your profit potential and reinforce a relationship that virtually guarantees repeat business, because you become more valuable to them.
At the dentist, as you pocket your credit card, what does the receptionist always ask you after paying your bill? That’s right! “What day of the week will be best for your next visit?” You meekly ponder the question and say, “Tuesdays are good for me.”