Carpet Cleaning Business Management

Tellin’ Ain’t Sellin’ – Don’t Underestimate the Power of the Question

Do you know about the power of the question?
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Maintaining Positive Client Relationships

If you have been in the cleaning or restoration game for any length of time, you undoubtedly take a lot of pride in the quality of your work.
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The Weekend Business Plan

Congratulations, you have your own business. The American dream! However, it’s sucking the life out of you. No time, not enough money, too many headaches. 


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Cutting the “C.R.A.P.” Business Model: Part II

Far too many of my ICS readers (you know who you are) attract customers who choose a carpet cleaner the same way they buy gas - the lowest advertised price!


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Secrets of a Phenomenal “L.I.F.E.”

Everyone wants a phenomenal life, yet few seem to be truly satisfied with all aspects of their lives.


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10 Factors in Hiring and Retaining Employees

Here are 10 important factors in hiring and keeping fabulous employees that will be an integral part of your turn-key business.


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How to Have the Things You Want In Life

Everyone wants to have a phenomenal life. No one wants an average existence, but you may be settling for that.


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Carpet Cleaning: The Good, the Bad and the Ugly

Carpet cleaning is an easy industry to get into. Heck, I started up my first cleaning business at the age of 16 with $75! (Used buffer, used mop buckets, used squeegees and used mops!)


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Stat Tracking and Goal Setting

Within the operations of a successful carpet cleaning business is a manager tracking statistics and setting goals. It is vital to have a finger on the pulse of the operations to know whether the company is living or dying.
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It's Not What You Know, It's...

Have you ever heard the phrase “It’s not what you know, it’s who you know?” Over the past 27 years in this industry, I have learned that all of business is about relationships. But what if it wasn’t just “who you know,” but “what you know about who you know?”
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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
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ICS Cleaning Specialist Magazine

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2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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