- THE MAGAZINE
Have you ever taken a call from a perspective customer where they ask you a question and before you know it you are saying words like extraction, surfactant, truckmount, encapsulation, or (heaven forbid) deflocculation?
Believe it or not, I get phone calls frequently regarding this issue!
Rugs are, to a great extent, fashion. The current trend is away from fringe. However, the majority of rugs coming into wash plants have fringe.
Air duct cleaning is becoming an increasingly popular add-on among carpet cleaning businesses today.
Do you have a “balanced portfolio?” I’m not talking about a financial portfolio, but how about a balanced business portfolio?
Experience tells me that our customers appreciate and actually expect us to look clean and smell clean when we enter their property to perform our work.
Upholstery cleaning codes actually originated as colorfastness codes. They were designed to give consumers and cleaners some idea about which fabrics and dye systems would withstand exposure to water and which ones could not.
The cause of Kawasaki Disease is unknown, but scientists who have studied the disease believe the research and evidence strongly suggests an infectious agent such as a virus or bacteria causes it.
Last time we discussed general principles of rug repair and how to get started. So if you are reading this, it is a sign you want to be a “rug fixer.”
When you walk through the front entrance of your commercial carpet cleaning account, it is often easy to locate the busiest areas by following the trail of asphalt tracked in from the parking lot on matted carpet that is already heavily impacted with soil.