Carpet/Rug/Upholstery Cleaning

You’ve Gotta Be Clean to Get Clean

If you want to give your customer the best service possible, there are many simple things you can do to make the experience unforgettable.

Experience tells me that our customers appreciate and actually expect us to look clean and smell clean when we enter their property to perform our work.


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Know the Code: Fact vs. Fiction on Upholstery Cleaning Codes

Do you know your upholstery cleaning codes?

Upholstery cleaning codes actually originated as colorfastness codes. They were designed to give consumers and cleaners some idea about which fabrics and dye systems would withstand exposure to water and which ones could not.


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Just Ask Jess: Kawasaki Disease - Can Children Get it from Steam-Cleaned Carpets?

Kawasaki Disease, also known as Kawasaki Syndrome, is a rare children's illness

The cause of Kawasaki Disease is unknown, but scientists who have studied the disease believe the research and evidence strongly suggests an infectious agent such as a virus or bacteria causes it.


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Rug Repair Part II: Rug-End Securing

The most common repair request is correcting damage to a rug’s ends.

Last time we discussed general principles of rug repair and how to get started. So if you are reading this, it is a sign you want to be a “rug fixer.”


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How to Deal with Heavy Traffic Lanes

How do we successfully deal with traffic lanes?

When you walk through the front entrance of your commercial carpet cleaning account, it is often easy to locate the busiest areas by following the trail of asphalt tracked in from the parking lot on matted carpet that is already heavily impacted with soil.


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Rug Repair Part I: An Introduction to Rug Conservation, Restoration and Repair

Rug repair is a craft requiring knowledge and skill.

Why offer rug repair? Being a full service rug cleaning and restoration facility sets you apart from most carpet cleaners that also offer rug cleaning.


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Carpet Cleaning vs. Carpet Restoration

There's a difference between carpet cleaning and carpet restoration.

A friend just bought an Asian food café and the loop-pile nylon carpets haven’t been cleaned in about 2½ years. There are heavy food soils and the walkways are matted with grease. What can I do to clean the carpet?


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Low-Moisture Carpet Cleaning: Where Does the Dirt Go?

On low moisture applications, where they make sense and what to use during the process

If you have incorporated encapsulation cleaning – a form of low-moisture cleaning – into your professional offerings and used it on your customer’s carpets, you may have asked yourself where the dirt goes.


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Carpet Fiber Identification: What’s What?

Proper identification will tell the professional cleaning technician exactly which carpet fiber he or she will be working with, and which methods, procedures and cleaning solutions will be safe to use

Carpet fiber identification is a vital step in the cleaning process. Proper identification will tell the professional cleaning technician exactly which carpet fiber he or she will be working with, and which methods, procedures and cleaning solutions will be safe to use.


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Starting a Rug Washing Center? Here’s What You Need to Know

There are more rugs on the planet now than there have ever been before

If you’re looking to get serious with rug washing, what do you really need to have on hand and what do you really need to know?


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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
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ICS Cleaning Specialist Magazine

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2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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