New carpet always has a distinct odor that's all its own. Some like it and some dislike it - even fear it - intensely. Foremost, you should understand that there is no natural latex used in carpet today.

It's hard to argue that of all the different niches in the cleaning and restoration industry, bio-recovery (better know as crime scene cleanup) gets the lion's share of the spotlight.

When it comes to their equipment, professional carpet cleaners will wax eloquent on truckmounts, wands and hoses...

"Green Cleaning" no so many years ago was, for many professionals, an oxymoron. That is, your chemicals could be green but not clean very well, or they could clean very well  but not be so green.

Be your connectors hard or soft, there are solutions for you. But more and more, I see professionals moving to the hard plasticized connectors.

This month, as we start our look at the cleaning process, I want to first discuss the role of the technician and the various pieces of equipment we use.

Over the past few months, I have been painstakingly outlining how to stop being a slave to your business by putting it on autopilot and building systems into your business.

In the past three articles of our Rug Cleaning 101 series, we discussed the importance of receiving training before beginning cleaning, why you should be cleaning in a shop or plant, and the pre-cleaning inspection process.

Coach’s Corner is a new column conceived to address technical aspects of the carpet-cleaning operation, as well as the upholstery cleaning operation.

At least once a week, I get calls about the use of HEPA-rated (99.97% at 0.3 microns) air filtration devices, also known as AFDs, negative air machines (NAMs), or air scrubbers, on disaster restoration jobs.