When I speak to realtors or referral sources or prospects, I always emphasize the difference between price and cost. Your clients need to know there is a huge difference and they ought to know what the difference is.

The popularity of wood flooring has grown considerably in the last decade. The elegant appearance of wood flooring is so popular, that other categories are literally embedding pictures of wood in their products.

Recently, while performing an audit for one of my clients, I was confronted with a vile odor emanating from a janitor closet that was so over powering I could smell it from good distance away.

At the Connections Convention and Trade Show in Las Vegas this year, a colleague presented me with a book to thank me for helping him with an event earlier in the year.

“Really, you can get that clean?” my customer asked skeptically as I explained my ability to clean his garage floor. Yes,” I answered, “I think you’ll be amazed with what I can do.”

Floor polishes have changed significantly over the decades, and as they've changed, so too has the floor maintenance industry.

For the last decade, new flooring sales have demonstrated that carpet sales are on the decline, while hard surface flooring is on the rise.

Ceramic flooring has been around for thousands of years, as evidenced by the many archeological dig sites around the world. It is one of the most durable of all flooring materials used today.

Unprotected wood floor coverings have an inherent sensitivity to moisture. All wood floors have a component know as cellulose, which acts like a sponge and absorbs moisture. A raw wood floor without any protection can absorb moisture right out of the air.