Like so many others today that are involved in bio-hazard, trauma and crime scene cleaning, there’s a personal tragedy that ignited Dan Bowen’s interest and involvement in the field.

A friend just bought an Asian food café and the loop-pile nylon carpets haven’t been cleaned in about 2½ years. There are heavy food soils and the walkways are matted with grease. What can I do to clean the carpet?

As someone who is active in the industry and yet still goes out on water damage jobs, I am constantly amazed at the quality of work in our industry.

Rob’s “super sucker” had just a little more power compared to me spitting and a little more vacuum then I could suck through a straw.

In the early days of my carpet cleaning career, responding to a call for water damage restoration meant we would extract water from the carpet and perhaps place one or two air movers blowing under the carpet.

Welcome to the first entry of a new feature here in ICS Cleaning Specialist, where we’ll examine services that you can add to your cleaning and/or restoration business to further diversify yourself from the competition, while ideally increasing your profits.

It is important for a water damage restoration specialist to establish the source and extent of the moisture damage that has occurred. The best way to achieve this is with a moisture meter.

What is an LGR dehumidifier? What a silly question! What is a Low-Grain Refrigerant dehumidifier? Obviously, it is a dehumidifier that says “LGR” on the name plate…right?

Combining residential carpet and upholstery cleaning, contract commercial cleaning and restoration gave me a three-legged stool with each “leg” supporting the others.

I’ve seen the process of restoring homes and businesses go from a simple, unsophisticated approach to a complex, scientific and professional service.