Cleaning & Restoration Association News

Rising to the Challenge: Residential Carpet Cleaning

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The driving motivation behind the formation and operation of any business is making money, with the ultimate goal of reaching the satisfaction of financial freedom. But satisfaction comes in many forms, and rewards appear in many colors other than green.
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Commercial Carpet Cleaners Diversifying into VCT Floor Care

By BNP Media Staff
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Have you ever been cleaning a carpet when your client asks, “Can you clean my tile floor while you are here?” For many cleaning contractors, the answer is an unfortunate “no.”
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New Challenges

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This will be my last President’s Message, as my term of office ended at the Crossroads Convention in June. In the last few years I’ve learned how difficult it is to wear several “hats” while representing the CCINW, ASCR, the company that actually pays me a salary, attending to family and dealing with Seattle traffic while trying to find the ringing cell phone.
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A Plague on Both Your Houses. And Your Office Building. And Maybe That Shed Out Back…

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Alas, poor Mercutio. Taking it in the belly for trying to keep the peace. And poor William Shakespeare who, entombed in Stratford-upon-Avon, has suffered centuries of untold agony as hack writers decide to get clever with headlines.
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Carpets and Post-Application Treatments

By Joe Domin
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Post-application treatments are used for two reasons: the protection of a cleaner and the neutralization of cleaning residue. Residue can be the result of a too-high solution concentration, inadequate vacuum or extraction power, or poor handling of equipment, e.g. using too much pressure.
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What if It Just Wasn't There?

By Lee Zimmerman
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I was recently speaking with a friend about the IICRC, a subject very near and dear to my heart and therefore quite easy to discuss. During this conversation he posed a very thought-provoking question:
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It's the Small Things That Matter

By Tom Hill
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Sometimes we are so focused on getting the job done that we overlook some of the small details that set us apart from our competition.
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Cutting Down on Dry Time

By Wittkamp Bob
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Two topics that always come up when the discussion concerns carpet cleaning, regardless of whether you're talking with a customer or another professional, are price and dry time.
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Exercising Care and Caution on the Job

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Every day, from the moment we pull out of our driveway on the way to the first appointment until we turn off the ignition at night, safety, care and caution come into play.
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Be Bold, Take Control and Make a Profit

By Bob Wittkamp
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I have been offered more than a few opportunities to purchase existing carpet cleaning businesses by owners who wanted to quit or were being forced to quit by health or economic concerns.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine


2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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