Cleaning & Restoration Association News

Face to Face: Choosing the Right Tools

Your business success is not based on fancy dehumidifiers or an elegant truckmount. Your economic security will be provided by a foundation of delighted, loyal customers singing your praises to everyone they meet.
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Brave New World

Whenever Aldous Huxley's utopian satire, sitting on the bookcase in all its dog-eared glory, catches my eye, I know from page-turning experience what goes on in his world.
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Combating the Physical Toll

As a business owner, your main focus is to increase profits. Until now the majority of educational programs available to you have focused on increasing sales. These strategies have involved learning cleaning or marketing techniques, and how to take advantage of new opportunities as they present themselves.
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The Advantages of Visiting the Site

The site visit is something I've done since the days of my first carpet cleaning class in Manitowoc, Wis. It provides me with the opportunity to sit down with the customer and discuss what I can do for them, what I cannot do, and how much it will cost.
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How is the IICRC Doing?

The IICRC recently added four new training courses, two in hard surface inspections and two in restoration. These courses are a direct reflection of how the cleaning and restoration industry has been changing.
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A Look at Summer 2002

The Professional Carpet & Upholstery Cleaners Association provides social and educational opportunities for the carpet cleaning and restoration industry in the Rocky Mountain and Central states. President Tom Wolfe and his board are working hard to meet the varied needs of this large organization.
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Reaching Out and Staying in Touch

Imagine the following happening to you: A homeowner mentions to her neighbor that carpet cleaning is on her agenda that week. But she just isn't certain whom to phone.
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Wish You May, Wish You Might

I have come to the conclusion, after years of confusing and often disappointing results, that training is much more complex than I ever realized.
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Restoring Fire-Damaged Kitchen Accessories Part 1

If there is any room in a residence where fires are most likely to occur, it is the kitchen. While kitchens contain many different items, we'll focus on several of the most common and the procedures for their restoration.
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Encouraging Success with Superior Information

Professional cleaning and restoration technicians need information to succeed. Success is what ICS Cleaning Specialist is all about, and that is why we dedicate every June issue to collecting, deciphering and disseminating information on the various segments that make up the cleaning industry.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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