Cleaning & Restoration Association News

The Advantages of Visiting the Site

By Wittkamp Bob
No Comments
The site visit is something I've done since the days of my first carpet cleaning class in Manitowoc, Wis. It provides me with the opportunity to sit down with the customer and discuss what I can do for them, what I cannot do, and how much it will cost.
Read More

How is the IICRC Doing?

By Lee Zimmerman
No Comments
The IICRC recently added four new training courses, two in hard surface inspections and two in restoration. These courses are a direct reflection of how the cleaning and restoration industry has been changing.
Read More

A Look at Summer 2002

No Comments
The Professional Carpet & Upholstery Cleaners Association provides social and educational opportunities for the carpet cleaning and restoration industry in the Rocky Mountain and Central states. President Tom Wolfe and his board are working hard to meet the varied needs of this large organization.
Read More

Reaching Out and Staying in Touch

No Comments
Imagine the following happening to you: A homeowner mentions to her neighbor that carpet cleaning is on her agenda that week. But she just isn't certain whom to phone.
Read More

Wish You May, Wish You Might

By Lee Pemberton
No Comments
I have come to the conclusion, after years of confusing and often disappointing results, that training is much more complex than I ever realized.
Read More

Restoring Fire-Damaged Kitchen Accessories Part 1

No Comments
If there is any room in a residence where fires are most likely to occur, it is the kitchen. While kitchens contain many different items, we'll focus on several of the most common and the procedures for their restoration.
Read More

Encouraging Success with Superior Information

No Comments
Professional cleaning and restoration technicians need information to succeed. Success is what ICS Cleaning Specialist is all about, and that is why we dedicate every June issue to collecting, deciphering and disseminating information on the various segments that make up the cleaning industry.
Read More

A Great Week for an Exciting Future

No Comments
The first week of April was the most exciting, stimulating and rewarding of my 15 years with ICS Cleaning Specialist. I want to share some thoughts with you about this action-packed week that included the first-ever commercial carpet cleaning symposium and an IICRC board meeting in Broomfield, Colo.
Read More

When IICRC Answers the Phone

By Lee Zimmerman
No Comments
When you call the IICRC, do you know who's answering the phone? Most people think they are talking to the IICRC. Well, not exactly.
Read More

Are You an Information Addict?

By Lee Pemberton
No Comments
I have discovered, after years of training and consulting with small businesses specializing in providing professional cleaning services, that a sizeable segment of what I refer to as "information addicts" exists in the industry. They are obsessed with gathering technical, marketing and/or motivational information.
Read More

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

Table Of Contents Subscribe

Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive

THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo