Cleaning & Restoration Association News

Wish You May, Wish You Might

I have come to the conclusion, after years of confusing and often disappointing results, that training is much more complex than I ever realized.
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Restoring Fire-Damaged Kitchen Accessories Part 1

If there is any room in a residence where fires are most likely to occur, it is the kitchen. While kitchens contain many different items, we'll focus on several of the most common and the procedures for their restoration.
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Encouraging Success with Superior Information

Professional cleaning and restoration technicians need information to succeed. Success is what ICS Cleaning Specialist is all about, and that is why we dedicate every June issue to collecting, deciphering and disseminating information on the various segments that make up the cleaning industry.
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A Great Week for an Exciting Future

The first week of April was the most exciting, stimulating and rewarding of my 15 years with ICS Cleaning Specialist. I want to share some thoughts with you about this action-packed week that included the first-ever commercial carpet cleaning symposium and an IICRC board meeting in Broomfield, Colo.
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When IICRC Answers the Phone

When you call the IICRC, do you know who's answering the phone? Most people think they are talking to the IICRC. Well, not exactly.
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Are You an Information Addict?

I have discovered, after years of training and consulting with small businesses specializing in providing professional cleaning services, that a sizeable segment of what I refer to as "information addicts" exists in the industry. They are obsessed with gathering technical, marketing and/or motivational information.
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Face to Face: Bringing the Customer to You

I'm always amazed at the hoops cleaners jump through to avoid selling themselves to potential customers. Call it what you will: fear of rejection, intimidation or laziness. The fact is most of us would rather be beaten with a lead pipe than make a "sales call."
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Cleaning for Health: The Evolution and Economics of IAQ

A few years ago, the cleaning industry began a whole new way of thinking when Indoor Air Quality (IAQ) came on the scene. As studies and science have shown it to encompass many more variables than simply air, the term of choice has become Indoor Environment Quality (IEQ).
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Graffiti Removal: You Can Beat the Cost by Being Prepared

How do these affect the building maintenance professional's bottom line? It can be a considerable expense given that graffiti can be found on most exposed structural areas, retaining walls, alleyways, structures or walls.
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Pressure Washers: A Tool for Expanding Commercial Floor Care

As a facility manager or contract cleaner specializing in commercial floor care, you know that you need the best tools at your disposal given the wide variety of cleaning any commercial, industrial or professional facility requires. One device that may prove itself a valuable addition to your arsenal of cleaning tools is the pressure washer.
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Multimedia

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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
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ICS Cleaning Specialist Magazine

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2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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