Cleaning & Restoration Association News

Pressure Washers: A Tool for Expanding Commercial Floor Care

As a facility manager or contract cleaner specializing in commercial floor care, you know that you need the best tools at your disposal given the wide variety of cleaning any commercial, industrial or professional facility requires. One device that may prove itself a valuable addition to your arsenal of cleaning tools is the pressure washer.
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Stain Resistant By Any Other Name:"Spots," "Stains" and "Soiling" on Stain Resistant Carpets

Most carpet cleaning customers-and many carpet cleaners-have some knowledge of the terms "spot" and "stain," and at least a basic understanding of the term "soiling." But they may not always grasp the differences among the terms.
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So You're Cleaning Furniture? Set Yourself Apart and Speed the Job Using Some Special 'Tools'

We recently discussed the merits of adding upholstery cleaning to your arsenal of those valuable add-on services. Here we'll talk about some of the 'tools' we use to help fulfill our goal of client satisfaction when cleaning furniture.
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Rug Display Made Easy

In the last two Rug Specialist articles, we discussed some simple rug repairs. While rug display is not a repair, it will require some needlework and attention to detail that you can provide your customer.
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The Myth and the Reality of Leather Furniture: It Takes a Cleaning Professional's Touch to Make it Sparkle

It has been my experience that, for the most part, consumers have no idea what type of leather they are buying and how it will truly perform. Why? Salespeople are either inadequately trained by the store or stretch the truth to make the sale. Usually the salesperson knows only what they've been told by someone else who knew very little.
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Take Some of the Work Out of Your Work, and Produce More

The need for proper vacuuming is a truism that spans cleaning: From carpet to upholstery, proper vacuuming is a commonality.
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Sooner or Later, You're Going to Face It: Restoration of Electronic Components

Emergency restoration professionals take note: Electronics restoration takes special procedures.
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On IICRC-certified instructors

Letters to the Editor
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The Training Corner: Your Customer. After 9/11

Enhanced, unreasoning fears have become the norm - along with greatly diminished trust of anybody or anything unknown, unfamiliar or new. A trend that has been growing steadily for the last 20 years has accelerated into a tidal wave.

It's called "cocooning."

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Focus on Chemicals: Out, Out Damned Spot

When you approach spot removal, the most important point to make to the owner is that they recognize that it is their spot, not yours. However, it's up to you to do everything you can to remove it.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.


While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
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ICS Cleaning Specialist Magazine


2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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