Association News

Rx for Restoration: Appliances and Electronics Vary in Size, Cleaning Effort

October 15, 2001
As restoration professionals, you're going to face electronics in your efforts. That said, read on.
Read More

What's our logo worth?

September 10, 2001
What's our logo worth? After all, it's the Carpet Cleaners Institute of the Northwest, and you might be in the duct cleaning or restoration business. Consider this...
Read More

A Look at IICRC

September 9, 2001
Many professional cleaners seem to have a misconception as to how IICRC operates. Here's an explanation.
Read More

Beating Back the B&Ser

September 9, 2001
Selling yourself to customers can be easy, or difficult. One thing is certain, selling yourself as a carpet cleaner when your clients are being 'educated' about the Bait 'n Switcher can make it difficult. Time for a little educating of your own.
Read More

The difference Between a Spot and a Stain

September 9, 2001
It's simple logic, the difference between a 'spot' and a 'stain.' If you're unsure, read on.
Read More

The Carpet Cleaning Triangle

September 9, 2001
The Carpet Cleaning Triangle of the Homeowner, the employee and the business owner is a complex tangle of conflicting priorities and emotions. Your success will be defined by how well you balance the needs of all parties involved.
Read More

Guess What Your Customers Look for First? (It's Not Your Quality)

September 9, 2001
Customers focus on what they 'see' when you first arrive. What to do? Presentation. Presentation. Presentation.
Read More

Residential Hard Surface Floor Care

September 9, 2001
A floor is a floor is a floor. Not really. And as professionals, you should know the difference.
Read More

Mold Issues in Perspective

September 9, 2001
Professional cleaners are facing the situation more often: Mold contamination. Now, get prepared.
Read More

The Industry Takes Unified Stance On Concrete Moisture Vapor Testing

September 9, 2001
There's a mile long list of horror stories about floor covering professionals held liable for non-performance, often in extenuating circumstances beyond their control. Time for unification?
Read More



Image Galleries

The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.


ICS Cleaning Specialist Magazine


2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

Table Of Contents Subscribe

Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive


Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view


Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view


facebook_40.png twitter_40px.png youtube_40px.pngcrc logo