As our business grows, we all become complacent with the way everything is going. You made more money in 2000 than any year before, but wait, has your profit increased at the same rate?

Don’t take your repeat customers for granted. Maximize our industry’s number one source of business.

Without the proper training and execution of precautionary measures, the next Oriental rug you clean may become your responsibility.

Basic work safety issues, such as chemical, equipment, personal and floor safety, should be included in your Hard Surface Floor care manual.

It takes more than a love for rugs and textiles to make the appraisal cut.

Attendees will be able to make a “hands-on” comparison of operating equipment from several manufacturers in addition to viewing a collection of products in a show area that spans more than 25,000 sq. ft.

Focus on using your cleaning/restoration business as a vehicle to achieve financial freedom, rather than burning the years away just making a living.

Organization or association? Are those paying fees known as members or registrants? Not knowing the difference can lead to misperceptions and misconceptions.

The purpose of a rule is to provide us with an opportunity to learn from the knowledge and experience of those who created the rule.

Without it, I would be in far worse shape as I would have no encouragement, thoughts and prayers from my colleagues.