Association News

Wood Floor Cleaning Systems Make the Grade

July 12, 2001
Adding wood floor cleaning to your services menu will increase your customer base, and your bottom line!
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Improve Your Customer Service By Teaching Your Staff How To Prepare ‘Elevator Speeches’

July 12, 2001
This deceivingly simple task will do more to powerfully cement long-lasting customer relationships than all the coupons or give-a-ways you can come up with!
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Notes From the Desk: A Leap of Faith

June 18, 2001
Taking a leap of faith, away from the “comfort zone” you’re accustomed to, guarantees personal and professional growth.
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Letters to the Editor: Bob Wittkamp’s Book

May 18, 2001
"This book covers such a variety of must-knows for the beginning tech, like principles of professional carpet cleaning, fiber identification, commercial and residential cleaning, spot removal, and filtration soiling..."
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The ICS Directory: Valuable Information At Your Fingertips

May 18, 2001
This is one resource you don’t want to lose!
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Letters to the Editor: Dry & VLM Cleaning Systems, Joe Domin

May 7, 2001
ICS Cleaning Specialist readers speak out.
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The IICRC and the CRI

May 3, 2001
Developing a working relationship between the two organizations will propel carpet and its cleaning methods to a higher level of awareness in the maintenance industry.
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Wood Furniture Restoration—Part 1: Inspection, Transportation and Cleaning

May 3, 2001
Restoring wood furniture could be tricky, not to mention expensive, if the correct procedures aren’t followed for complete restoration.
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Indoor Air Quality & Carpet: How Do Chemicals Factor In?

May 3, 2001
Responsible handling of equipment and chemicals will increase your customer’s understanding of cleaning as a health benefit.
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The Carpet Cleaning ‘Triangle’: What Does Your Customer Want? (Part II)

May 3, 2001
“Women need underwear but women want lingerie.” Leslie Wexler, President, Victoria’s Secret. Understanding the difference between the “needs” and the “wants” of their customers has made Victoria’s Secret an incredible success. Now think what this concept could do for you.
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Multimedia

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The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.

THE MAGAZINE

ICS Cleaning Specialist Magazine

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2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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