Association News

Workplace Reality and Customer Care Training

May 3, 2001
Like it or not, your cleaning customers and prospects have undergone a negative attitude adjustment during these last six months!
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The IICRC and The CCINW

May 3, 2001
I can assure you, our CCINW members, that it is and always has been the intention of your board to do what is in the best interest of our members. You are the best!
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Working With Color Loss Situations

May 3, 2001
Sun fade, fume fade or shading — educate yourself and your customer before starting the cleaning job.
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Quality Control: More Than Just Clean Carpet

May 3, 2001
A good cleaning technique is just one aspect that fits into your customer’s loyalty and repeat business equation.
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Editorial Comment: Spring Has Sprung. Now What?

May 3, 2001
It’s that time of year when allergies and Indoor Air Quality issues poke their persistent heads out of the seasonal hole. Are you ready?
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Discipline in the Workplace

April 9, 2001
Keeping the peace between technicians involves planning and is centered around a good understanding of the job's expectations.
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Stay on Top of the Carpet-Cleaning Consumer Backlash

April 9, 2001
Revamp your carpet cleaning company into a customer-satisfying service provider now, or watch your business profits dwindle and disappear!
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Growing to Meet Your Needs

April 9, 2001
As an ever-growing and evolving organization, the IICRC is not the same as it was in 1972, nor will it be the same in 2032.
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Editorial Comment: Agreeing to Disagree

April 9, 2001
Call me naive, an optimist or a dreamer, but my vision is simple: Dialogue, interaction and agreeing to disagree will eventually lead to the unified success of our industry, period.
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Cleaning Smoke-Damaged Window Treatments, Part 3: Blinds

April 9, 2001
Understanding the various methods used for cleaning blinds will assure you and the insured of a successful outcome.
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Multimedia

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The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.

THE MAGAZINE

ICS Cleaning Specialist Magazine

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2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

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