Penalties and fines may be the least of your worries if you are called into a job that involves cleaning up a crime or accident scene. Arm yourself and your crew with the required education and proper equipment to protect your health.
There is always two parts of communication, transmission and reception. If one and/or the other are not clear, miscommunication is the result. In hard floor maintenance management, this can end up in disaster that may ultimately cost in terms of time, money, damage or accident.