Cleaning & Restoration Association News

Stay on Top of the Carpet-Cleaning Consumer Backlash

By Lee Pemberton
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Revamp your carpet cleaning company into a customer-satisfying service provider now, or watch your business profits dwindle and disappear!
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Growing to Meet Your Needs

By Lee Zimmerman
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As an ever-growing and evolving organization, the IICRC is not the same as it was in 1972, nor will it be the same in 2032.
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Editorial Comment: Agreeing to Disagree

By Arpi Nalbandian
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Call me naive, an optimist or a dreamer, but my vision is simple: Dialogue, interaction and agreeing to disagree will eventually lead to the unified success of our industry, period.
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Cleaning Smoke-Damaged Window Treatments, Part 3: Blinds

By Jeff Bishop
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Understanding the various methods used for cleaning blinds will assure you and the insured of a successful outcome.
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Letters to the Editor: VLM, Steve Toburen and the ICS Bulletin Board

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The real value of these boards have been the introduction of "little America"-manufacturers like the Pad-Man, Johnny G.; the Duane Oxleys; the Ken Raddons...
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Selecting the Right Pads or Brushes Will Save Time & Money

By Stanley Quentin Hulin
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Pads or brushes used for the wrong service, or inconsistent for the floor coatings or finishes used, will yield unsatisfactory results.
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Performance Insurance: The What, How and Why of Commercial Carpet Maintenance

By BNP Media Staff
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Take it upon yourself to educate the person making these purchasing decisions about how color and style affect a given environment.
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Notes from the Desk: Spring Into Action

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We have remained persistent in our principle goal of providing informative and stimulating articles. Included within the pages of this issue are extensive feature articles on: Sprucing Up Your Retail & Office Maintenance Program; Selecting Floor Care Equipment to Fit Your Facility’s Needs...
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Cleaning Smoke-Damaged Window Treatments -- Part 2: Sheers, Top Coverings and Blinds

By Jeff Bishop
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Restorers have been overwhelmed with stories of shrinkage, fabric deterioration, circling and sun streaking of window treatments. The probability of problems with is greatly reduced if restorers follow a few simple guidelines.
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MSPCA Marks Silver Anniversary With Golden Opportunity

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The MSPCA's upcoming Convention and Trade Show is one event not to be missed.
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Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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