Cleaning & Restoration Association News

Quality Control: More Than Just Clean Carpet

A good cleaning technique is just one aspect that fits into your customer’s loyalty and repeat business equation.
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Editorial Comment: Spring Has Sprung. Now What?

It’s that time of year when allergies and Indoor Air Quality issues poke their persistent heads out of the seasonal hole. Are you ready?
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Discipline in the Workplace

Keeping the peace between technicians involves planning and is centered around a good understanding of the job's expectations.
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Stay on Top of the Carpet-Cleaning Consumer Backlash

Revamp your carpet cleaning company into a customer-satisfying service provider now, or watch your business profits dwindle and disappear!
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Growing to Meet Your Needs

As an ever-growing and evolving organization, the IICRC is not the same as it was in 1972, nor will it be the same in 2032.
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Editorial Comment: Agreeing to Disagree

Call me naive, an optimist or a dreamer, but my vision is simple: Dialogue, interaction and agreeing to disagree will eventually lead to the unified success of our industry, period.
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Cleaning Smoke-Damaged Window Treatments, Part 3: Blinds

Understanding the various methods used for cleaning blinds will assure you and the insured of a successful outcome.
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Letters to the Editor: VLM, Steve Toburen and the ICS Bulletin Board

The real value of these boards have been the introduction of "little America"-manufacturers like the Pad-Man, Johnny G.; the Duane Oxleys; the Ken Raddons...
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Selecting the Right Pads or Brushes Will Save Time & Money

Pads or brushes used for the wrong service, or inconsistent for the floor coatings or finishes used, will yield unsatisfactory results.
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Performance Insurance: The What, How and Why of Commercial Carpet Maintenance

Take it upon yourself to educate the person making these purchasing decisions about how color and style affect a given environment.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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