In his final article for ICS, long-time columnist Stanley Quentin Hulin pays homage to all hard floor maintenance professionals.

Last month, I briefly discussed the IICRC Board of Directors. This time, I would like to talk about the board in more detail.

I was made aware of an article that was published in your September issue of ICS Cleaning Specialist by a mop manufacturer in the industry. He was concerned with some of the points made in the article and how they were at odds with industry norms.

The skills that make you successful in your business are the same as those used in establishing a successful training format for your employees!

As a professional cleaning or restoration specialist, everything you do must point toward one of these two primary goals—Making a Profit and Staying in Business.

Getting freshly cleaned carpets dry should not be a problem if you pay attention to several factors, including the amount of moisture left behind, additional extraction passes or by using low moisture cleaning methods.

Newly appointed IICRC President Lee Zimmerman introduces himself to the masses.

Carpet cleaners from all corners of the United States and Canada gathered in Atlanta, Sept. 29-Oct. 1, for SummerFest 2000.

Taking the proper steps when restoring bed pillows following smoke or fire damage yield excellent results—often a brand new pillow.

Without a good property damage prevention program and awareness, your chances for success in hard floor maintenance are decreased. By conducting pre-inspections, profits can be applied to the bottom line and not to repairs.