Cleaning & Restoration Association News

Cultivating a Repeat and Referral Cleaning Business

Don’t take your repeat customers for granted. Maximize our industry’s number one source of business.
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Successfully Cleaning Oriental Rugs

Without the proper training and execution of precautionary measures, the next Oriental rug you clean may become your responsibility.
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Safety First, My Dad Always Said

Basic work safety issues, such as chemical, equipment, personal and floor safety, should be included in your Hard Surface Floor care manual.
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So You Want To Be An Appraiser?

It takes more than a love for rugs and textiles to make the appraisal cut.
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CCINW Trade Show to Rock Seattle

Attendees will be able to make a “hands-on” comparison of operating equipment from several manufacturers in addition to viewing a collection of products in a show area that spans more than 25,000 sq. ft.
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Freedom Is Just Another Word For Success

Focus on using your cleaning/restoration business as a vehicle to achieve financial freedom, rather than burning the years away just making a living.
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Defining the IICRC

Organization or association? Are those paying fees known as members or registrants? Not knowing the difference can lead to misperceptions and misconceptions.
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Use Rules As Tools & Guides, Not As Walls or Fences in Your Cleaning Business

The purpose of a rule is to provide us with an opportunity to learn from the knowledge and experience of those who created the rule.
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Letters to the Editor: The ICS Bulletin Board

Without it, I would be in far worse shape as I would have no encouragement, thoughts and prayers from my colleagues.
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Editorial Comment: Nothing Ventured, Nothing Gained

Just when you think you’ve seen it all, you get a call that blows you out of the water, literally. That’s exactly what happened to restorer Ruth Travis, owner of Chattanooga, Tenn.-based Interior Care, Inc., when she was asked to clean and restore a damaged menagerie that included a zebra, a giraffe, a wildebeest and an antelope.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.


While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
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ICS Cleaning Specialist Magazine


2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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