- THE MAGAZINE
The cleaning and restoration industry has been vexed with this issue for years - exactly how clean is clean?
One dirty little secret of our industry is most carpet cleaning companies never sell… they just wither away.
I discovered that many managers don’t even know for sure what they pay and are more interested in reliability, a proven track record and a burden lifted off their backs
Your sales system should include scripts, audio and video sales aids, a proposal template, paperwork for setting up the account and, of course, a pricing guide so your salesperson can write the proposal profitably
Here are some things to look for in a structural contractor strategic partner:
Rayon is the weakest fiber when wet and can literally fall apart or tear under your upholstery tool.
You've already made the big investment in an on-site inspection and have already worked up the proposal.
Let’s face up to the fact that every job needs to be pre-inspected and priced before cleaning.
Commercial cleaning accounts are big money jobs, but they aren't always convenient.
You walk into your carefully set up rug cleaning plant. Water is pooled everywhere on the floor - someone forgot to turn the water off on the rug bath. About a dozen rugs that had been vacuumed, dusted and prepared for cleaning that day are saturated with water that overflowed the rug bath, possibly mixed with soil.