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Rug Repair Part II: Rug-End Securing

The most common repair request is correcting damage to a rug’s ends.
May 16, 2013

Last time we discussed general principles of rug repair and how to get started. So if you are reading this, it is a sign you want to be a “rug fixer.”


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Ask Steve: Troubleshooting the “Missing Tools” Conundrum

Missing tools can lead to a lot of finger pointing, not to mention additional business costs.
May 16, 2013

I faced the same problem in my 16 employee, multi-truck company.


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A Phenomenal Leader is…

In this installment, I’d like to explore the qualities of a leader
May 9, 2013

Welcome to the third episode of Phenomenal Leadership Systems.


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Ask Steve: With Business Thriving, Should I Stay Small or Expand?

Should you build a bigger business based on employees or stay small as an owner-operator?
May 9, 2013

Big or small, with some adjustments either way, can give you a great life.


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Ask Steve: Should I Offer Credit Cards as a Payment Option?

Accepting credit cards can open the door for additional profits. Read on to see how.
May 2, 2013

Should you offer credit card payment?


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How to Deal with Heavy Traffic Lanes

How do we successfully deal with traffic lanes?
May 2, 2013

When you walk through the front entrance of your commercial carpet cleaning account, it is often easy to locate the busiest areas by following the trail of asphalt tracked in from the parking lot on matted carpet that is already heavily impacted with soil.


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Drying In Place: Why Aren’t You Doing it?

Many companies today still cannot, or better yet, will not, dry things in place on a fresh water loss.
March 30, 2013

As someone who is active in the industry and yet still goes out on water damage jobs, I am constantly amazed at the quality of work in our industry.


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5 Keys to Complying with OSHA’s New HazCom Standard

For carpet cleaners and restoration companies, there is still time to get ahead of the compliance curve
March 11, 2013

Cleaning specialists in the United States have work to do in 2013 if they are going to stay compliant with OSHA’s changes to the Hazard Communication Standard (HazCom or HCS).


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Carpet Odors: How to Diagnose and Eradicate Them

January 9, 2013

A pricey condominium in a Chicago high-rise was proving to be a very hard sale. The property had been on the market for over six months—a long time even considering the tough real estate market. The real estate agent decided it was time to have a “heart-to-heart” conversation with the frustrated seller, an older gentleman who had lived in the unit for more than a decade.


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The Coloration of Wool

January 3, 2013

I just returned from a trip to Ilkley and Otley, England to visit with my colleagues at WoolSafe®Headquarters. This part of England is where thousands of sheep are raised - much to my surprise, for food (mutton and lamb chops). However, a wonderful byproduct is the beautiful wool fleece which is used for carpet and rug manufacturing. One of the highlights of my trip was a day spent in Manchester visiting the British Wool Bureau, two wool processing plants and finally a yarn dyeing and weaving facility which manufactures wool yarn for Karastan®here in the U.S.


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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Most cleaners rely on their online marketing presence to get jobs. But Google hasn't made things easy lately with their algorithm updates, which has impacted a lot of cleaning sites. Here's a look at some tips and suggestions to improve your Google ranking.
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ICS Cleaning Specialist Magazine

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2014 June/July

The June/July issue of ICS features stories on add-on services, carpet repair, cleaning silk rugs and ranking websites on Google.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

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