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Just Ask Jess: How Can I Make More Money During the Upcoming Slow Season?

Up-selling deodorizer is one of the easiest, low cost/high profit up-sales we cleaners have
November 27, 2013

How can you make more money on the job? That’s easy! Start practicing the art of up-sales! 


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Ask Steve: How Can I Fend Off a New Competitor Who is Trying to Steal My Customers?

Stay the course, don’t panic and focus on branding your company is a start.
November 27, 2013

 More years ago than I care to remember, a new carpet cleaner came to my town. I met him, and while he was civil to me, I could tell he was both intensely competitive and very insecure. Bad combination! I'll call him "George." 


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Just Ask Jess: How Can I Tell the Difference Between a Man-Made Ceramic Floor and Natural Stone Floor?

There are several quick tests you can perform to determine the type of hard flooring material you have.
November 25, 2013

There are several quick tests you can perform to determine the type of hard flooring material you have.


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Ask Steve: What’s the Best Way to Get More Commercial Carpet Cleaning Accounts?

It can be intimidating making sales calls and meeting with company executives about your services.
November 21, 2013

I was scared to death when it came to making sales calls on people twice my age and twenty times my income! And yet I personally developed virtually all of those almost $400,000 per year in regular commercial accounts!


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How to Treat Fleas in Carpet

Fleas are a nuisance, but they are a fact of life in many homes with pets.
November 14, 2013

Fleas brought in by pets - particularly multiple pets - can be a major problem when they transfer from the animal to other fleecy materials, such as carpet and upholstery, and then lay their eggs and multiply.


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Ask Steve: How Big Should I Get?

The absolute worst business model is to be "in-between."
November 7, 2013

Let’s look at your two big options going forward:


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Ask Steve: Why am I Not Making the Money I Thought I Would?

If you were like me in the beginning, you determined what the “going price” was and then charged a little less. Wrong!
October 31, 2013

If you aren’t making a decent living after 18 months in business, it can only be one or more of these three problems: A) You aren’t charging enough, B) you aren’t doing enough volume or C) you are expecting too much too soon. 


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Just Ask Jess: What's the Difference Between a Refrigerant and LGR Dehu?

Both of pieces of equipment are excellent tools
October 31, 2013

The main difference is the technology used to dehumidify the air passing through the unit. 


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Rug Repair Part 5: Curling Edges – Why Rugs Won’t Lay Flat and How to Correct it

A look at curling edges - why rugs won’t lay flat and how to correct it.
October 24, 2013

The corners and edges of rugs often curl up. These problems, unsightly and potentially hazardous, will only get worse with time causing wear and damage that is expensive to repair. 


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Ask Steve: How Should I Letter My Cleaning Vans?

One huge mistake cleaners make with wraps is they put too much on their vehicle
October 24, 2013

 Great to hear you are growing and are focused on your marketing. Too many carpet cleaners aren’t doing either one! 


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2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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