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How to Hold Phenomenal “Meetings” in Your Cleaning Business

I hate meetings. I’m not sure why, but meetings feel like one of those old vinyl records that all of a sudden goes into slow motion.


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Know the Code: Fact vs. Fiction on Upholstery Cleaning Codes

Do you know your upholstery cleaning codes?

Upholstery cleaning codes actually originated as colorfastness codes. They were designed to give consumers and cleaners some idea about which fabrics and dye systems would withstand exposure to water and which ones could not.


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Just Ask Jess: Kawasaki Disease - Can Children Get it from Steam-Cleaned Carpets?

Kawasaki Disease, also known as Kawasaki Syndrome, is a rare children's illness

The cause of Kawasaki Disease is unknown, but scientists who have studied the disease believe the research and evidence strongly suggests an infectious agent such as a virus or bacteria causes it.


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Rug Repair Part II: Rug-End Securing

The most common repair request is correcting damage to a rug’s ends.

Last time we discussed general principles of rug repair and how to get started. So if you are reading this, it is a sign you want to be a “rug fixer.”


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A Phenomenal Leader is…

In this installment, I’d like to explore the qualities of a leader

Welcome to the third episode of Phenomenal Leadership Systems.


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How to Deal with Heavy Traffic Lanes

How do we successfully deal with traffic lanes?

When you walk through the front entrance of your commercial carpet cleaning account, it is often easy to locate the busiest areas by following the trail of asphalt tracked in from the parking lot on matted carpet that is already heavily impacted with soil.


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Drying In Place: Why Aren’t You Doing it?

Many companies today still cannot, or better yet, will not, dry things in place on a fresh water loss.

As someone who is active in the industry and yet still goes out on water damage jobs, I am constantly amazed at the quality of work in our industry.


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5 Keys to Complying with OSHA’s New HazCom Standard

For carpet cleaners and restoration companies, there is still time to get ahead of the compliance curve

Cleaning specialists in the United States have work to do in 2013 if they are going to stay compliant with OSHA’s changes to the Hazard Communication Standard (HazCom or HCS).


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Carpet Odors: How to Diagnose and Eradicate Them

A pricey condominium in a Chicago high-rise was proving to be a very hard sale. The property had been on the market for over six months—a long time even considering the tough real estate market. The real estate agent decided it was time to have a “heart-to-heart” conversation with the frustrated seller, an older gentleman who had lived in the unit for more than a decade.


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The Coloration of Wool

I just returned from a trip to Ilkley and Otley, England to visit with my colleagues at WoolSafe®Headquarters. This part of England is where thousands of sheep are raised - much to my surprise, for food (mutton and lamb chops). However, a wonderful byproduct is the beautiful wool fleece which is used for carpet and rug manufacturing. One of the highlights of my trip was a day spent in Manchester visiting the British Wool Bureau, two wool processing plants and finally a yarn dyeing and weaving facility which manufactures wool yarn for Karastan®here in the U.S.


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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

While winter is considered the "slow season" for carpet cleaners, it can also be a season of great opportunity. In this episode of The Hitman Advertising Show, John Braun offers advice for keeping revenue consistent during the cold weather months so you're thriving - and not just surviving - the winter.
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ICS Cleaning Specialist Magazine

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2015 Jan/Feb

The Jan/Feb ICS issue features content on cleaning services during the winter time, commercial cleaning, rug cleaning, new with rugs, marketing for restoration and new products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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THE ICS STORE

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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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STAY CONNECTED

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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