- THE MAGAZINE
Have you ever taken a call from a perspective customer where they ask you a question and before you know it you are saying words like extraction, surfactant, truckmount, encapsulation, or (heaven forbid) deflocculation?
Is your cleaning and restoration business still hurting from the recession? Do you get less and less results from advertising and feel like you are chasing new customers?
Steve and ICS want to consult for you! For a personal reply, write Steve HERE with your questions, problems, struggles and challenges!
Believe it or not, I get phone calls frequently regarding this issue!
How do you do this, especially for someone who is already swamped actually producing the work as a solo owner-operator?
If the “boutique owner-operator” scenario just isn’t for you, then your other business route is to grow your company so it can run without you.
There is nothing wrong with choosing a career as an owner-operator if you do it right
Experience tells me that our customers appreciate and actually expect us to look clean and smell clean when we enter their property to perform our work.
I hate meetings. I’m not sure why, but meetings feel like one of those old vinyl records that all of a sudden goes into slow motion.
Ouch! I feel your pain, Ticked. Seriously. I didn’t like it either when this stuff happened to me! In fact, it hurt. And I don’t just mean financially. Rejection is never easy to swallow.