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10 Ways to Get Unstuck

Many carpet cleaning/ restoration companies seem to grow to a certain size and then proceed to get stuck there for years and years. Why is that and what can be done about it?
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How Lucky Are You?

Do you consider yourself lucky, unlucky or somewhere in between? Let’s take a look at this trait and see if it really is a factor in your success.
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Who's Got Your Back?

Every once in a while we get that call from a local customer who we know has very deep pockets. And we know a call from them means a really great week for us.
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Expect Great Things

Your altitude depends on your attitude. After twenty years in this business, sixteen years in my previous business and now five years coaching business owners, I can safely make the following statement without much fear of being wrong:
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VCT 101: Professional Floor Care Done Right

Simply put, sticking to a regular maintenance schedule and using the right cleaning products are the best way to maintain the look of any VCT floor. 
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Go For It!

The American dream consists of making a decision to build a career or business that makes your dreams come true and, if you work hard and smart enough, you can have it all. 
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The Two-Pronged Approach: Cleaning in The Last Frontier

When a major carpet mill was faced with a soft floor covering problem in the Anchorage, Alaska warehouse of one of their clients, they turned to Bob Reynolds and J&S Steamway Inc. to resolve it.
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The Power of Written Goals

Do you have your 2011 yearly goals written down? Do you have your 90-day goals written down? Your weekly goals? How about your daily goals?
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Matting 101

It's winter, which means it’s time for a quick review of “Matting 101”- how high-performance matting works and why it's crucial for keeping facilities clean, healthy, and safe year-round.
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February is "National Care About IAQ Month"

The professional cleaning and carpet cleaning industries play a crucial role when it comes to indoor air: we can help make the air we breathe healthier or, if we are not careful, a whole lot unhealthier for ourselves, building occupants, and our customers.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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