Rasa Floors, described by Unified360
officials as "one of Texas' fastest growing floor and carpet cleaning
companies" wanted something to help "streamline communication with
customers," according to Jim Barker, CEO of Unified360, saying it wanted
"a way of integrating their telephony infrastructure and systems with the
core database and CRM."
In mid-2009, Unified360 helped Rasa upgrade its voice and data network
to use more intelligent MPLS and SIP transport methods.