Articles by BNP Media Staff

To Your Success: Saying Goodbye With Respect and Dignity

By BNP Media Staff
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"For whatever a man is sowing, this he will also reap."
--Galations 6: 7
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The Law of "Consequences"

By BNP Media Staff
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It is an immutable law of physics: "For every action there is a reaction." Or at least there should be. When we deal with both our children and our employees we often ignore this principle of "consequences." The result? Spoiled, sullen kids and marginal, bad-attitude employees. Who bears the blame? We do...by permitting wrong actions to continue without an appropriate reaction on our part.
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Moving Them On Out

By BNP Media Staff
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"I've had it with my loser employees. I'm firing the lot of them and go back on the truck solo. Fewer headaches, less stress and more money in my pocket! They are outta here!"
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Saying Goodbye

By BNP Media Staff
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I always hated the employee bombshell, "Steve, I've got a better job offer and this will be my last week." After that, it was easier just to ignore the traitorous employee! I was hurt, angry and obviously very, very inconvenienced (and the emotional dynamics got even more stressful when I had to fire them).
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Rising Above the Mediocre- Part II

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There is nothing wrong with being average...except that no one wants to be average. Human beings are born with an innate desire to excel, to be "better than the rest." Of course, as the years pile on, many gradually come to the realization that this is "as good as it gets," and they slip into a vaguely discontented mediocrity.
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Rising Above the Mediocre - Part I

By BNP Media Staff
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Carpet cleaning is potentially a great industry. Low entry costs, high net profits, the freedom to set your own schedule and, maybe most importantly, the potential for success on your terms. And yet, let's speak frankly here. Could anyone say that the average carpet cleaner (not a reader of this illustrious trade journal, of course!) is by any measure "successful"?
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Getting Your People On Board

By BNP Media Staff
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Wars have been started, kingdoms have been lost, marriages broken up and businesses destroyed - all due to a failure to communicate. Yes, as any behavioral psychologist will tell you, most problems in both business and personal life are due to poor communication.
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Finding Success Against All Odds

By BNP Media Staff
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I've never been instinctively brilliant at business. You name it, and over my 20-year entrepreneurial career I very probably messed it up.
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Oh, To Do It All Over Again - Part III

By BNP Media Staff
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Someone once told me, "90 percent of success is to just do what you promised to do when you said you would do it." I would add that the other 10 percent is to do more things right than wrong.
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Oh, To Do It All Over Again ... Part II

By BNP Media Staff
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I've never claimed to be real smart. However, I am very stubborn. In fact, I credit much of my business success to the fact that I was both too dumb and too mulish to give up. I struggled along, committing one "business boo-boo" after another and yet, somehow, miraculously, not only surviving but prospering.
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2014 August

The August issue of ICS features stories on carpet mold, good training, marketing for cleaners, traffic lane cleaning, and cool products.

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