It is an immutable law of physics: "For every action there is a reaction." Or at least there should be. When we deal with both our children and our employees we often ignore this principle of "consequences." The result? Spoiled, sullen kids and marginal, bad-attitude employees. Who bears the blame? We do...by permitting wrong actions to continue without an appropriate reaction on our part.
I always hated the employee bombshell, "Steve, I've got a better job offer and this will be my last week." After that, it was easier just to ignore the traitorous employee! I was hurt, angry and obviously very, very inconvenienced (and the emotional dynamics got even more stressful when I had to fire them).
There is nothing wrong with being average...except that no one wants to be average. Human beings are born with an innate desire to excel, to be "better than the rest." Of course, as the years pile on, many gradually come to the realization that this is "as good as it gets," and they slip into a vaguely discontented mediocrity.
Carpet cleaning is potentially a great industry. Low entry costs, high net profits, the freedom to set your own schedule and, maybe most importantly, the potential for success on your terms. And yet, let's speak frankly here. Could anyone say that the average carpet cleaner (not a reader of this illustrious trade journal, of course!) is by any measure "successful"?
Wars have been started, kingdoms have been lost, marriages broken up and businesses destroyed - all due to a failure to communicate. Yes, as any behavioral psychologist will tell you, most problems in both business and personal life are due to poor communication.
I've never claimed to be real smart. However, I am very stubborn. In fact, I credit much of my business success to the fact that I was both too dumb and too mulish to give up. I struggled along, committing one "business boo-boo" after another and yet, somehow, miraculously, not only surviving but prospering.
A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.
Don't underestimate the value of a good Internet marketing plan. In fact, if you do this right, it's not uncommon to see ROI along the lines of 30-to-1. Here's a look at 27 free and low-cost tips that you can begin implementing within your cleaning business today to drive more business.
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.