Articles by BNP Media Staff

Automatic Floor Scrubbing Equipment

February 6, 2003
When auto-scrubbers were first introduced in the 1950s, they were designed simply to clean large, open areas faster, easier and more profitably.
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Is a Dollar Saved Really a Dollar Earned?

January 13, 2003
Life is full of trade-offs. A lone wolf carpet cleaner trades the eventual “big bucks” sale of a large business empire for the freedom from employee headaches. But if you go solo, you must make alternative financial arrangements to fund your retirement.
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Are You a Lone Wolf?

December 10, 2002
I remember the day quite well. My operations manager came into my office, sagged into a chair, looked me straight in the eye and said, “Steve, I’m not running a business here. I’m in charge of a kindergarten!” And so it is for almost all carpet cleaners who have chosen to go the “employee route.”
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Achieving Your Dreams

November 5, 2002
In just a few short months I’ll hit the big 5-0. Fifty can be an unhappy milestone. It’s no fun suddenly grasping that you are on the downhill side of life’s grand slide. At its most severe, this wrenching realization is called a midlife crisis.
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Commercial Carpet Cleaners Diversifying into VCT Floor Care

October 22, 2002
Have you ever been cleaning a carpet when your client asks, “Can you clean my tile floor while you are here?” For many cleaning contractors, the answer is an unfortunate “no.”
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The 13 Most Profitable Words You Will Ever Say

October 22, 2002
Thirty years ago I was a struggling young carpet cleaner, working like a dog to build a business and provide for a growing family. It wasn’t easy then …and it isn’t any easier for you today.
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Face to Face: Secrets to "Selling Up"

September 16, 2002
Residential carpet cleaning is a tough business. There is constant pricing pressure from "splash-and-dash" competitors who have no grasp of the true cost of doing business. True, these fools will eventually go broke. But it is just as true that some other idiot will rise up to replace them.
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Face to Face: Selling the Sizzle

August 14, 2002
The appointment has finally arrived. Now it is time to tell the customer how much the job will cost. Suspense hangs heavy in the air as you enter the home. Emotions are running high.
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Face to Face: Choosing the Right Tools

July 12, 2002
Your business success is not based on fancy dehumidifiers or an elegant truckmount. Your economic security will be provided by a foundation of delighted, loyal customers singing your praises to everyone they meet.
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Is There a Distributor Link in Your Value Chain?

October 15, 2001
Remember the concept of vertigal integration? Consider the distributor as part of your own value chain.
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The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.


ICS Cleaning Specialist Magazine


2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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