: In his premiere column, Steve Toburen reminds everyone success in business does not automatically equal success in life.

As a new columnist to ICS, Bob Merkt shares his background, experiences, vision for the hard floor maintenance technician, and his love for the industry.

Do you know what the definition of insanity is? “Doing the same things over and over and over again, but expecting different results.” Have you ever had to redo a carpeted area of a facility because lines showed up the day after you had cleaned the carpet?

The dark side of cleaning commercial carpet becomes apparent when working with artificial lighting. Armed with a few tricks-of-the-trade, frustrations on the manager and cleaning crew can be avoided.