Articles by Bob Wittkamp

Carpet Cleaning and Indoor Environmental Quality

May 10, 2005
One of the major challenges to the growing acceptance of carpet as the floor covering of choice in the commercial market has been the idea that carpet cannot be kept clean.
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Common Conditions Encountered by Carpet Cleaners

April 11, 2005
If you've been reading my stuff for any time at all, you know I am an advocate of performing the on-site inspection before pricing the job and accepting it.
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Commercial Carpet Cleaning

March 8, 2005
As with the residential segment, commercial work has both drawbacks and advantages. Quite often, commercial work is scheduled sometime outside of a regular 9-to-5 day, and the red tape involved can result in a lengthy wait for payment.
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Understanding Odors

February 4, 2005
One of the most common questions asked of the average carpet cleaner is "Can you deodorize my carpet? It smells like a wet dog/litter box/skunk/etc."
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Take Conditions Into Consideration

January 11, 2005
Mrs. Piffleton called me today, wanting to know if I cleaned Oriental rugs. Of course the answer was yes, so we made an appointment to inspect the rug and give her a quote. Pretty simple, eh?
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Pre- and Post-Cleaning Carpet Treatments

December 10, 2004
As you meander down the aisles of your supplier's showroom, you are presented with a wide array of products designed for such specialized purposes as spot removal, odor control or correction, color correction, and sanitizing.
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Take Care of Your Equipment and It Will Take Care of You

November 11, 2004
One of the most common questions that appear on the industry Bulletin Boards seems to be "Which brand of machine is best?" The next most common is, "Which is better, a portable or a truckmount?"
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Spot and Stain Identification

October 12, 2004
Probably the biggest challenge for professional carpet-cleaning technicians is addressing the unknown spot or stain.
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Pricing Residential Cleaning Services

September 14, 2004
Any time there is a gathering of carpet cleaners, one of the principal topics of discussion will be the issue of pricing. Some prefer to charge by the room, some by the square foot, some by the hour, and some by the job.
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Working With Wands

August 12, 2004
The majority of new cleaning technicians coming into the business today that are using hot-water extraction (HWE) systems start out with a scrub wand as their primary carpet-cleaning tool.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Most cleaners rely on their online marketing presence to get jobs. But Google hasn't made things easy lately with their algorithm updates, which has impacted a lot of cleaning sites. Here's a look at some tips and suggestions to improve your Google ranking.
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ICS Cleaning Specialist Magazine

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2014 June/July

The June/July issue of ICS features stories on add-on services, carpet repair, cleaning silk rugs and ranking websites on Google.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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