Articles by Bob Wittkamp

Due Diligence: The Beginner's Best Bet

I am noticing, as I surf around various industry Bulletin Boards, that there appears to a very large number of "newbies" posting messages and looking for information on succeeding in the carpet-cleaning business.
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Wax On, Wax Off

It is enlightening to watch discussions on various industry Bulletin Boards regarding the damage that can be caused by candles burning regularly in a home.
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When Life Gives You Lemons...

The past 15 to 20 years have seen an increasing use of plant materials in the cleaning industry, with citrus fueling a generous share of the growth.
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The Power of the Portable

The past four or five years have seen a run up in horsepower, vacuum and heat in truck-mounted carpet-cleaning machines. Paralleling this run up is a steady increase in the power of portables.
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One Glug or Two?

Many of the cleaning-related problems that I get asked about are related to the improper use of cleaning agents. Not necessarily using the wrong cleaner, but using it at an improper dilution ratio.
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Carpet Tile Maintenance

On my recent trip across the country to Las Vegas for the Connections 2003 Convention and Trade Show, I had the opportunity to pass through five different airports. Your groans of sympathy are appreciated.
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Technology Can Aid in Pricing and Production

One of the principle topics of discussion on carpet-cleaning bulletin boards and in the mainstream media concerns the upward spiraling costs of operating a small business. Many expenses, such as insurance, fuel and chemicals, are not easy to control. When rising costs cannot be effectively controlled there remain few paths to profit except through increased production.
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Putting Carpet Cleaning Basics to Work

For more than 10 years we have been looking at carpet cleaning basics. Perhaps now is the time to look at making money from what we have learned by understanding who will be writing the check.
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Troubleshooting Olefin Berbers

When I first began writing this column 10 or so years ago, one of the first things I addressed was the cleaning of olefin Berber carpets, as they appeared to offer such a challenge to the on-site cleaner. Now we’re in a new millennium, but the problems with Berber carpets seem to continue. This may become more of an issue as more and more consumers become enamored with Berber.
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What’s In a Wand?

For the cleaning technician or company that has decided that hot-water extraction (HWE) is the cleaning method of choice, there are a number of equipment decisions to be made, including the type of floor tool/wand to be used.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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