Articles by Arpi Nalbandian

Add-On Services: Diversification or Diversion?

How do your views differ from our sampling of cleaners who were informally polled on ICS' website? Will you agree or disagree with each argument?
Read More

Ergonomics & The Cleaner

Understanding the recently proposed ergonomics standard, and implementing a "Quick Fix" can benefit employees and employers alike.
Read More

Executive Perspective: The IICRC's Kenway Mead & Tom Hill

There’s no doubt that the mere mention of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) has the ability to initiate differing conversations and conclusions.
Read More

Editorial Comment: Have a Heart

It is with great sadness that I must announce the passing of Gary Berg...
Read More

Editorial Comment: United We Stand, Divided We Fall

Within a couple of weeks of each other, ICS’ family was saddened and full of grief with the news of Kim Costa’s passing, and fellow cleaner Gary Berg’s unexpected start of a turbulent battle with cancer...
Read More

Executive Perspective: Jim Roden, Prochem

There were no false pretenses here: Prochem is a company that has set family values as its foundation, followed by ethics, hard work and dedication as its structure...
Read More

Executive Perspective: The Bloss Family, Steam Way International

As we pulled up to Steam Way's subdued and low profile building, one could only imagine what secrets were kept behind the entrance doors.
Read More

Editorial Comment: ICS Increases Your Bottom Line!

In this month's Editorial Comment, Editor Arpi Nalbandian reveals the results of an informal on-line survey, addresses cleaning for health, and more...
Read More

Metamorphosis: A Tale of an Industry

It never fails. Each year, around this time of the year, we turn into social butterflies. There we were, feeling secure in our self-made winter cocoons, and then it happens: summer comes along and a metamorphosis takes place...
Read More

Editorial Comment: Introduction to our Annual Trade Directory & Buying Guide

The most comprehensive and complete source for the floor care, cleaning and restoration industries.
Read More

Multimedia

Videos

Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

1/27/15 2:00 pm EST

Grow Your Business and Improve Operations with New Payment Technology

Attend this free webinar to learn how new developments in payment technology can help you close more jobs, increase upselling opportunities and improve operations.

Podcasts

The winter slow season is a great time to pursue commercial cleaning accounts and stay busy. John "the Hitman" Braun solicited questions from thousands of cleaners across the country regarding their questions on commercial cleaning accounts and answers them in this episode of the show.
More Podcasts

ICS Cleaning Specialist Magazine

CoverImage

2014 Nov/Dec

The Nov/Dec ICS features content on how to get better meter readings, a roundtable on truckmount development, neighborhood marketing and more. Also included is the annual Buyer’s Guide and Directory.

Table Of Contents Subscribe

Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
View Results Poll Archive

THE ICS STORE

FinalCover.gif
The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

More Products

ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view

STAY CONNECTED

facebook_40.png twitter_40px.png youtube_40px.pngcrc logo

TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view