Articles by Arpi Nalbandian

Add-On Services: Diversification or Diversion?

October 19, 2000
How do your views differ from our sampling of cleaners who were informally polled on ICS' website? Will you agree or disagree with each argument?
Read More

Ergonomics & The Cleaner

October 4, 2000
Understanding the recently proposed ergonomics standard, and implementing a "Quick Fix" can benefit employees and employers alike.
Read More

Executive Perspective: The IICRC's Kenway Mead & Tom Hill

September 25, 2000
There’s no doubt that the mere mention of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) has the ability to initiate differing conversations and conclusions.
Read More

Editorial Comment: Have a Heart

September 22, 2000
It is with great sadness that I must announce the passing of Gary Berg...
Read More

Editorial Comment: United We Stand, Divided We Fall

September 13, 2000
Within a couple of weeks of each other, ICS’ family was saddened and full of grief with the news of Kim Costa’s passing, and fellow cleaner Gary Berg’s unexpected start of a turbulent battle with cancer...
Read More

Executive Perspective: Jim Roden, Prochem

September 13, 2000
There were no false pretenses here: Prochem is a company that has set family values as its foundation, followed by ethics, hard work and dedication as its structure...
Read More

Executive Perspective: The Bloss Family, Steam Way International

September 13, 2000
As we pulled up to Steam Way's subdued and low profile building, one could only imagine what secrets were kept behind the entrance doors.
Read More

Editorial Comment: ICS Increases Your Bottom Line!

September 11, 2000
In this month's Editorial Comment, Editor Arpi Nalbandian reveals the results of an informal on-line survey, addresses cleaning for health, and more...
Read More

Metamorphosis: A Tale of an Industry

June 28, 2000
It never fails. Each year, around this time of the year, we turn into social butterflies. There we were, feeling secure in our self-made winter cocoons, and then it happens: summer comes along and a metamorphosis takes place...
Read More

Editorial Comment: Introduction to our Annual Trade Directory & Buying Guide

June 14, 2000
The most comprehensive and complete source for the floor care, cleaning and restoration industries.
Read More



Image Galleries

The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.


ICS Cleaning Specialist Magazine


2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

Table Of Contents Subscribe

Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
View Results Poll Archive


Get Paid! book cover
Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

More Products


Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

Click here to view


Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

Click here to view


facebook_40.png twitter_40px.png youtube_40px.pngcrc logo