Articles by Arpi Nalbandian

Add-On Services: Diversification or Diversion?

By Arpi Nalbandian
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How do your views differ from our sampling of cleaners who were informally polled on ICS' website? Will you agree or disagree with each argument?
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Ergonomics & The Cleaner

By Arpi Nalbandian
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Understanding the recently proposed ergonomics standard, and implementing a "Quick Fix" can benefit employees and employers alike.
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Executive Perspective: The IICRC's Kenway Mead & Tom Hill

By Arpi Nalbandian
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There’s no doubt that the mere mention of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) has the ability to initiate differing conversations and conclusions.
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Editorial Comment: Have a Heart

By Arpi Nalbandian
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It is with great sadness that I must announce the passing of Gary Berg...
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Editorial Comment: United We Stand, Divided We Fall

By Arpi Nalbandian
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Within a couple of weeks of each other, ICS’ family was saddened and full of grief with the news of Kim Costa’s passing, and fellow cleaner Gary Berg’s unexpected start of a turbulent battle with cancer...
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Executive Perspective: Jim Roden, Prochem

By Arpi Nalbandian
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There were no false pretenses here: Prochem is a company that has set family values as its foundation, followed by ethics, hard work and dedication as its structure...
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Executive Perspective: The Bloss Family, Steam Way International

By Arpi Nalbandian
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As we pulled up to Steam Way's subdued and low profile building, one could only imagine what secrets were kept behind the entrance doors.
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Editorial Comment: ICS Increases Your Bottom Line!

By Arpi Nalbandian
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In this month's Editorial Comment, Editor Arpi Nalbandian reveals the results of an informal on-line survey, addresses cleaning for health, and more...
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Metamorphosis: A Tale of an Industry

By Arpi Nalbandian
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It never fails. Each year, around this time of the year, we turn into social butterflies. There we were, feeling secure in our self-made winter cocoons, and then it happens: summer comes along and a metamorphosis takes place...
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Editorial Comment: Introduction to our Annual Trade Directory & Buying Guide

By Arpi Nalbandian
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The most comprehensive and complete source for the floor care, cleaning and restoration industries.
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Don't underestimate the value of a good Internet marketing plan. In fact, if you do this right, it's not uncommon to see ROI along the lines of 30-to-1. Here's a look at 27 free and low-cost tips that you can begin implementing within your cleaning business today to drive more business.
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ICS Cleaning Specialist Magazine

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2014 August

The August issue of ICS features stories on carpet mold, good training, marketing for cleaners, traffic lane cleaning, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

Director_Buyer.jpgThe premier resource and reference guide for the cleaning and restoration industries.

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

Truckmount.jpgEquipment listings and specifications from the leading industry manufacturers.

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