It's the beginning of the shift and Bob has been assigned the task of stripping a VCT floor. Bob is a skilled technician and knows exactly what to do.

I get many calls from managers and technicians with tile and grout issues, usually involving a restorative procedure to bring their tile and grout back to an acceptable condition.

In order to complete any service procedure you must have the supplies required to correctly perform the task.

Stone floors are not manufactured in an industrial plant like other floor coverings; they are natural. The combinations of raw minerals, pressure and/or extreme temperatures create some of the most magnificent floors in the world.

The floor covering industry has traditionally been dominated by carpet. Today, design trends are shifting and, where there once was little, there now is a lot. Hard-surface finish flooring is experiencing a growth spurt evident throughout the industry.

"After a full year of following the program we are disappointed. Some of the areas look absolutely wonderful, some areas look passable, but some are down right ugly. What is wrong with the program? Why can't we keep all of our floors looking great all the time?"

John, the manager of a moderate janitorial cleaning company, is going over the previous night's work orders when he notices a rather large discrepancy in the time turned in by one of his crews.

In a world of litigation and legal disputes, there is always the finger-pointing game of assigning fault to someone when something goes wrong. This happens in all walks of life: performing surgery, shopping at the grocery store or driving a car. The same holds true in the flooring industry.

Chemicals are an integral part of the floor maintenance system. Without them, hard-floor maintenance would not be possible.

"Hello, this is Stan. May I help you?"