Articles by Stanley Quentin Hulin

Pricing Hard Floor Maintenance by the Square Foot

Calculating the price for performing services using a price-per-square-foot method is common in our industry. Often, the price-per-square-foot multiplier is based on the fair market value for the service(s) in a geographical region or local area.
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Maintaining Hard Floors in a Health Care Environment

Health care has traditionally been an in-house cleaning situation. Now, there is more of an emphasis on contracting out some services to janitorial and floor maintenance contractors.
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Selecting the Right Pads or Brushes Will Save Time & Money

Pads or brushes used for the wrong service, or inconsistent for the floor coatings or finishes used, will yield unsatisfactory results.
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Solving Rest Room Floor Maintenance Problems

One of the most challenging areas for a facility manager or a hard floor maintenance technician is the rest room. Some facilities may see minimal usage while others receive excessive traffic. As many facility types there are, there are just as many types of floor coverings used in rest rooms.
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Communication: The First Step to Understanding

There is always two parts of communication, transmission and reception. If one and/or the other are not clear, miscommunication is the result. In hard floor maintenance management, this can end up in disaster that may ultimately cost in terms of time, money, damage or accident.
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Troubleshooting Hints for Resilient Floor Coverings

Occasionally, during the scrubbing or stripping process, you may encounter solid vinyl tile or sheet vinyl flooring that may appear to be damaged.
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Wood Floor Troubleshooting Tips

Maintenance of wood floor coverings has changed over the years. The coatings on them are much more durable than their predecessors. In commercial buildings, it’s rare to find a floor maintained with wood seal and paste wax.
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Managing Hard Floor Maintenance

As property owners and managers, you are generally responsible for all things within your buildings and are extremely busy. You rely on the expertise of the individuals or companies you contract or hire to perform the services requested.
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Extending the Strip Cycle: Aggressive Scrubbing

There are occasions in the course of the implementing the hard floor maintenance service program when you may not have the time, resources or manpower to perform a strip as scheduled.
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The Changing of the Guard

In his final article for ICS, long-time columnist Stanley Quentin Hulin pays homage to all hard floor maintenance professionals.
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Image Galleries

The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.


Arguably, sending out a client newsletter is the No. 1 key to a reliable cleaning business. In this episode of The Hitman Advertising Show, John Braun covers the true value of mail newsletters, how to send them, how often to send them and more.
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ICS Cleaning Specialist Magazine


2014 October

The October issue of ICS features stories on the 2015 ICE Expo, differentiation, deodorizing, upholstery cleaning, facebook advertising, up-selling, rug cleaning, the rug tour, and cool products.

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Janitorial Work

In addition to residential and commercial carpet cleaning, do you do any janitorial work on the side?
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The Carpet Cleaner's Book of Unlimited Success! (ebook)

Don’t worry about the recession or about your competition.  Now you can be the owner of over 400 ways for carpet cleaning professionals to make more money and get more jobs!

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