For years I have advocated education and training in the floor maintenance industry. Learning how to perform floor maintenance services is not something that is acquired by osmosis or through a good night’s sleep.
The floor maintenance industry has traditionally been divided into two camps: carpet and hard surface. As a result, floor maintenance equipment took two separate evolutionary paths. Brooms, mops and scrubbing machines were not well adapted for cleaning carpets, and upright vacuums with beater bars and hot water extractors were not well adapted for hard surfaces
My daddy used to say, if it looks like a duck and walks like a duck, it is probably a duck. The wood flooring category of hard-surface flooring constitutes a growing segment of our industry, but is it all actually wood?
The world is finding more and more uses for clay flooring these days; porcelain tile lobbies, ceramic tile restrooms and quarry tile kitchens being the obvious examples. With this expansion come the inevitable problems associated with maintaining them.
Recently, after one of my classes, I was asked by a student if I would go out and take a look at one of his accounts. Marcellus was very concerned that he would lose the account and, by extension, the potential for more buildings from this particular manager.
Recently I received a call from an individual concerned about her terrazzo lobby. She said that no matter how much they stripped the floor, it retained a blotchy appearance. She was concerned she may have damaged the floor and would not be able to fix it.
A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.
Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.