The skills that make you successful in your business are the same as those used in establishing a successful training format for your employees!

Ethics and ethical business behaviors have become such a critical factor in the marketplace today for all businesses, but most especially for personal service businesses such as carpet and restoration cleaning services.

When jobs are at stake, most people will do whatever is necessary to survive! Only a few will have the courage to put the job at risk when dealing with ethical issues...

Do we need training in ethical behavior? According to an unscientific, informal survey, cleaning professionals and restorers agree good ethics makes for good business. However, there are those who don’t practice what they preach...

With the help of technological devices, such as the Internet, computers and bulletin board forums, a “micro” cleaning business can participate in high-tech coaching programs and access badly needed business training...

Reviewing the last few editions of this column will reveal how strongly I feel about the overwhelming lack of available business management help for “micro-businesses” like ours in the professional cleaning service industry...

The “Business Coach” concept, as it has evolved with the aid of today’s electronic technology, is currently the most available and affordable resource for micro-businesses we have in this industry...

A structured micro-business mentoring program concept...

Here is a positive suggestion for today’s floundering associations...