- THE MAGAZINE
Articles by Steve Toburen
When I had my carpet cleaning and restoration services operation we just never could make sense out of doing our own retail carpet sales.
Any woodworker will tell you that 90% of their project’s success is based on preparation. Everything from matching the grain to squaring the pieces to the final sanding - miss one step and your project will be ruined.
One dirty little secret of our industry is most carpet cleaning companies never sell… they just wither away.
I discovered that many managers don’t even know for sure what they pay and are more interested in reliability, a proven track record and a burden lifted off their backs
Your sales system should include scripts, audio and video sales aids, a proposal template, paperwork for setting up the account and, of course, a pricing guide so your salesperson can write the proposal profitably
Here are some things to look for in a structural contractor strategic partner:
You've already made the big investment in an on-site inspection and have already worked up the proposal.
No one is a better (or more prolific) procrastinator that me. And it is no secret that putting things off in business can be bad. But there is a much more insidious danger out there than procrastination!
Let’s face up to the fact that every job needs to be pre-inspected and priced before cleaning.
Commercial cleaning accounts are big money jobs, but they aren't always convenient.