- THE MAGAZINE
Articles by Steve Toburen
So how do you stop this thievery? The short answer - you can't. Not completely. You can and should make it harder to steal than not steal, but in the final analysis many techs currently are doing it.
One of the best things I ever stumbled into was giving business managers that requested a “How much to clean these carpets?” quote from me at least three price/frequency options.
Never let anyone else define your vision of success.
When you exhibit at a home show you are face-to-face with thousands of prospective customers.
Give serious thought to the advantages of buying your own property and becoming your own landlord.
I “promote” protector because I believe it is in your best interests to sell and apply this product.
Investing your time for maximum return is very important. In fact, at no time in your business will your time be more important right now than during your start-up phase.
We used to putz around with selling spotter kits, groomers, entrance mats, vacuum cleaners, (and bags for them) plus furnace filters, etc.
A saying we use a lot in SFS, Questioning, is "Always run your business based on the emotions of the customer but never make business decisions emotionally."
This up and down lifestyle adds enormous stress.