Articles by Steve Toburen

Building the Job Ticket - Part III

August 16, 2011
We are all in the same boat. Like other businesses, carpet cleaners have been slammed lately with increased competition, declining revenues and much higher fuel and supply prices.
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Building the Job Ticket - Part II

July 19, 2011
Airlines recognize that filling those last few seats can mean the difference between profit and bankruptcy. You too can fill up your bank account by “building your job ticket” when you and your employees sell more work on each job.  
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Avoiding the Hardscrabble Life

April 15, 2011
Simply put, far too many carpet cleaners just “own a job” that provides a meager, demanding, unrewarding existence! So sad, simply because carpet cleaning can provide a great life if you do it right.
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Choosing Your Life

March 14, 2011
Absolutely nothing is more exciting than starting a new business. More and more Americans are doing just that as freshly minted carpet cleaners, if only because it is so hard to find a decent job!
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Tuning Up the Details

February 18, 2011
I’ve always been a ‘big picture” man. True confessions time: I don’t know how to program our DVD player or install my computer software, and I didn’t even set my new digital watch. My long-suffering wife does all this high-tech stuff for me.
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Take a "Clean" Look at Your Operation

January 12, 2011
Like a lot of folks, I do my best thinking in the shower. No telephone, no e-mail, no distractions, plus the sound of running water almost always promotes meditation!
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Avoiding the Insidious "Displacement Activity"

December 21, 2010
Gore Vidal said once, "Never lie to yourself." Great advice, and an even better reminder! But sadly, many cleaning and restoration business owners out there are still lying to themselves.
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Starting the Next Chapter When You're Good and Ready

November 8, 2010
We all want to leave a legacy that will live on without us. For those of us who are dyed-in-the-wool entrepreneurs, the focus (and our joy) is on creating a valuable business.
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Exit Through the Door of Your Choosing

October 14, 2010
As a carpet cleaner you work hard, you play hard and you make good money, too! Life is good …for now. But deep down inside, are you worried about “growing old on the wand”?
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How to Get Out and Make the Getting Good!

September 20, 2010
It is the “good news/bad news” of the carpet-cleaning world. The good news? Most carpet cleaners make more money per hour than they ever dreamed possible.
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The 2013 Experience Convention & Trade Show

A look back in photos at the 2013 Experience Convention & Trade Show in Las Vegas.


ICS Cleaning Specialist Magazine


2014 April

Take a look at the April 2014 issue with features on air movers, going green, carpet cleaning and new products & technologies.

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Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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