We came, we saw, and we kicked its tail. To all of you that supported us with your money, your prayers, and your encouragement, thank you! Between Barry, Emily, and myself, we raised around $25,000 for the Leukemia and Lymphoma Society to use to fight cancer.

Lack of time or funding is slowly beginning to become a thing of the past for carpet cleaning firms or technicians looking for training venues.

As a professional cleaning or restoration specialist, everything you do must point toward one of these two primary goals—Making a Profit and Staying in Business.

A properly executed and well-thought out business plan is an important part of your carpet cleaning business. However, without dedicated focus and attention, the slightest distraction can make a good plan fail.

Building in the addition of equipment and personnel into your cleaning or restoration business plan will lend to your company’s longevity and profitability.

Exceeding your customer’s expectations by performing a few extra services or courtesies strengthens your reputation and your business.

As a cleaning specialist, when you calculate every job using the same pricing method, you are undervaluing your services. The price of the job at hand should be determined, at least in part, by the carpet, the soiling conditions, the customer’s expectations and their reason for cleaning...

When an associate in your company is performing well above the minimum expectations of their job description, it’s very important to recognize their efforts...

The Three Key Performance Standards Are Cleaning Results, Customer Service and Operations of Your Business...

A look at "Consultive Selling"