Articles by Lee Zimmerman

Farewell From the President

By Lee Zimmerman
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This will be my final President's Corner. It sometimes seems I have only been president for a short time, but like the saying goes, "Time flies when you're having fun."
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The Impact of the IICRC

By Lee Zimmerman
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Even after all these years, it is still inspiring to realize the impact that the IICRC has been making in the industry.
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Getting the Full Story

By Lee Zimmerman
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I have been watching the online bulletin boards and various other information sites and have noticed a lot of talk about the changes to the IICRC advanced designations. It certainly brings the saying, “ people resist change” into a whole new light.
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Education and Certification: Yesterday, Today and Tomorrow

By Lee Zimmerman
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When it comes to education and certification in the cleaning and restoration industry, it is important to look at where we have come from, where we are now and where we are going. To say that we have come a long way from when I started in this industry 26 short years ago would be a gross understatement.
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Where Does It All Go?

By Lee Zimmerman
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Do you ever wonder what the IICRC does with all the money it collects? Money from IICRC test fees, registrant fees and certified-firm fees? IICRC does not own any school or employ any instructors.
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Check and Re-Check Your Professional Appearance

By Lee Zimmerman
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Let the busy season begin. It is March, and the annual homeowner ritual of Spring Cleaning has arrived. My question is, do we look and act like professionals? In my opinion, too often we do not.
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Taking a Moment to Recognize and Reflect

By Lee Zimmerman
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It is already February as I present for your reading enjoyment this, the first IICRC President’s Corner for 2003. I hope all is going well and that business is steady.
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Clearing Up the Rapid Response

By Lee Zimmerman
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Happy holidays to everyone. This is the time of year when we tend to both look to the future and reflect on the past year. Looking toward the future, we are busy building our business plans for next year and, and scheduling that vacation we missed last year.
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The Business of Show

By Lee Zimmerman
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I have been in the cleaning and restoration industry for 26 years. When I first entered the business, I was with that company for eight years, and during that time my employer educated me.
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A Curious Case of Non-Compliance

By Lee Zimmerman
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A few months ago, the IICRC sent letters of non-compliance out to many certified firms, firms that were not following the policies and procedures set forth by the IICRC to maintain the highest level of professionalism in our industry.
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The 2014 Experience Conference and Exhibition

A look in photos at the 2014 Experience Conference and Exhibition, which was held from April 24-26 at the Embassy Suites Convention Center and Spa in Frisco, Texas.

Podcasts

Have a limited marketing budget but realize the importance of neighborhood marketing? Try doorknob hangers, a low-cost, yet highly effective way to drum up more business. In this episode, John Braun discusses the value of this tactic as well as what you should include on the materials you're hanging.
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ICS Cleaning Specialist Magazine

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2014 September

The September issue of ICS features stories on moisture detection, disinfectant services, neighborhood marketing, then we discuss the last level of being phenomenal, and cool products.

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Social Media

Social media is a good way to regularly keep in touch and interact with current clients and reach potential ones. What social mediums do you use in your cleaning/restoration business?
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THE ICS STORE

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Get Paid! (ebook)
Over 30 authors – over 40 articles…from attorneys, contractors, consultants, instructors and others, both inside and outside the restoration industry. R & R, C & R and Cleanfax, opened their archives and gave us the best they had, other chapters were created just for the “Get Paid!” book and its readers. And every one of them has ideas for how to get paid what you are owed.

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ICS DIRECTORY AND BUYING GUIDE

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TRUCKMOUNT EQUIPMENT AND ACCESSORIES GUIDE

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